Lead Imaging Clerk

ECCO Select is a talent acquisition and consulting company specializing in people, process and technology solutions. We provide the talent behind the technology enabling our clients to achieve their goals. For more information about ECCO Select, visit us at www.eccoselect.com.

Position Title: Lead Imaging Clerk

Location Information

Onsite

Position Responsibilities:

The Lead Imaging Clerk acts as a working lead, coordinating the daily activities of a team of Imaging Clerks and ensuring the efficient and accurate handling of all imaging-related processes. In this position, you will provide day-to-day direction, assign and prioritize tasks, and serve as the point of contact for team questions, all while participating in document imaging, indexing, scanning, and quality review. Key responsibilities include:

• Coordinating and prioritizing the daily workflow of a team of Imaging Clerks to meet deadlines and maintain quality standards.
• Assigning work, monitoring productivity, and balancing team workloads to optimize performance.
• Providing immediate guidance and training to team members, and escalating more complex issues to management.
• Overseeing scanning, indexing, and conducting quality reviews of documents for entry into the electronic document management system (EDMS).
• Ensuring that documents are accurately classified and maintained in both electronic and traditional paper filing systems.
• Ensuring the physical transfer of files and boxes (up to 30 lbs.) as required between department locations.
• Maintaining document accuracy and integrity while adhering to productivity and service level expectations.
• Identifying opportunities to improve workflow procedures and overall efficiency.

Essential Skills, Experience

• Proven experience (minimum 1-2 years) in leading or coordinating a team, especially in a clerical, imaging, or records management environment.
• Demonstrated attention to detail and organizational skills, with the ability to manage and prioritize multiple tasks effectively.
• Proficiency using Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to train others, provide daily guidance, and communicate effectively within a team environment.
• Experience maintaining both electronic and paper document filing systems.
• Physical ability to move file boxes and materials up to 30 pounds as needed.

Qualifications:

• High School Diploma or equivalent required.
• Knowledge of records retention practices and document control procedures preferred.
• Previous experience in document imaging, records management, or providing administrative support is highly desired.
• Hands-on experience with document scanning, indexing, and electronic document management systems (EDMS) is a plus.

ECCO Select is committed to hiring and retaining a diverse workforce. Our policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Veterans of our United States Uniformed Services are specifically encouraged to apply for ECCO Select opportunities.

Equal Employment Opportunity is The Law

This Organization Participates in E-Verify