ERP Project Manager

One of our government-domain clients is seeking an experienced ERP Project Manager to serve as the primary liaison for the Ohio Administrative Knowledge System (OAKS). This role will act as the central point of coordination between business stakeholders, HR/Payroll teams, and Managed Services Vendors (MSVs), ensuring seamless system performance and operational support.

ERP Project Manager

On-Site

Columbus, OH

Long Term Contract

Responsibilities:

Assumes accountability for MSV execution, service delivery, and overall performance across the portfolio of projects and day-to-day operations. Proactively manages the business/customer relationship. Understands business priorities and portfolio of business initiatives to effectively manage customer expectations and set OAKS priorities. Works with business stakeholders and MSV personnel to translate business requirements into system solutions that may result in technical designs for enhancements, Statements of work, and/or change order requests. Oversees requirements analysis and documentation. Coordinates use of MSV discretionary hours for enhancements. Develop Requests for Proposals, Statements of Work, and Change Requests for procured project services. Provides relevant OAKS HR/Payroll systems support status reports. Communicates OAKS operational events, priorities, deadlines, and outages. Approves requests for enhancements to OAKS HR/Payroll system modules. Leads capacity planning and pipeline management. Reviews and approves production migrations; and acts as an escalation point to resolve serious HR/Payroll system issues.

Leads, directs, and supervises the activities of a small team of information technology (IT) systems operations professionals that helps maintain the suite of OAKS HR/Payroll systems (primarily composed of Oracle/PeopleSoft systems) that support the HR/Payroll business needs of its state-wide customers.

Responsibilities:

Gives directions to lower-level State and 1099 Contractor IT personnel who work in coordination with the MSV to support OAKS systems and operations. Works with business stakeholders and MSV to help guide overall day-to-day HR/Payroll operations and schedules. Drives collaboration with key business, MSV, Security, and other critical technical stakeholder organizations in support of business/technology operations and issue resolution Helps resolve system issues and ensures that service level agreements are met Proactively identifies and implements service improvements in operational delivery processes.

Acts as Project Manager for projects related to OAKS HR/Payroll system modules (e.g., payroll, benefits, human resources, performance management, time and attendance - UKG Kronos, Learning Management - CornerStone and Recruit - Cornerstone).

Responsibilities:

Manage or oversee multiple projects. Monitors project progress and attend information exchange and touchpoint meetings with project teams and stakeholders. Provides relevant project status reports (e.g., executive, OAKS management, weekly updates); Develops, implements, and enforces program and project policies and procedures. Oversees project financials and vendor contract compliance. Participates in review and approval of vendor estimates (e.g., level of effort); Approves project deliverables. Coordinates business resource needs, capacity planning, and pipeline management. Performs overall project scheduling coordination; and Coordinates and supports business functional testing efforts.

Performs other related duties as assigned including:

Responsibilities:

Serving as backup to other administrators when necessary. Working on special requests. Representing OAKS at meetings, conferences and on committees.

Skills Required:

3 years of ERP Project Management experience. 3 years of PeopleSoft Human Capital Management 9.2 product experience (Human Resources, Benefits and Administration, ePerformance, Performance Management. 3 years of Enrollment, Payroll /Compensation, Time Management, Job Data, Position Management, Queries/Reporting, Employee Data, Employee Notifications, Self-service experience. Application management/outsourcing experience - preferably onshore - in a leadership role. Excellent verbal and written communication skills in Large/complex organization experience.

Highly Experienced:

Experience with Timekeeping systems such as Kronos. Experience with Document Management Systems such as OnBase. Experience with Hiring and Learning Management Systems (Taleo experience is a plus). Public Sector experience. Experience working with, or as a part of, a Tier-One System Integrator firm providing PeopleSoft/Oracle professional services. Ability to interface and resolve issues across all levels of an organization. Upgrade and/or application patch, bundle, or image experience. 4-year college degree. Project Management Professional (PMP) certification. PeopleSoft Certification(s). ITIL Certification.