What are the responsibilities and job description for the Parts Counter Representative position at Ebling's Service Plus?
Ebling's Service Plus, headquartered in Myerstown, Pennsylvania, is dedicated to delivering exceptional service and support to its customers. The company has built a reputation as a trusted service provider in the Greater Harrisburg Area. With a focus on expertise and reliability, Ebling's Service Plus values customer satisfaction and operational excellence. The company is committed to fostering a positive work environment for its team members.
This is a full-time on-site position located in the Greater Harrisburg Area for a Parts Counter Representative. Responsibilities include assisting customers with parts inquiries, processing orders accurately, and managing inventory and stock levels. The Parts Counter Representative will communicate with internal teams, provide product recommendations, organize parts displays, and ensure timely and efficient service to meet customer needs.
- Customer service and communication skills, showcasing the ability to assist customers effectively and professionally.
- Inventory management and organizational skills, with the ability to maintain accurate records and track stock levels.
- Knowledge of various parts, tools, and mechanical equipment, or the ability to learn technical product details quickly.
- Problem-solving and multitasking abilities to handle multiple customer inquiries and tasks efficiently.
- Experience using point-of-sale (POS) systems and other inventory management software is preferred.
- Attention to detail and accuracy in managing orders and part information.
- Previous experience in a parts department, mechanical, or customer-facing role is a plus.