Outreach & Sales Director

The Pillars of Hermantown is Ebenezer's newest managed senior living community in northern Minnesota, near Duluth and will offer Independent Living, Assisted Living and Memory Care options with 105 total apartments near major crossroads and amongst beautiful scenary. The Pillars creates purposeful lifestyles for our seniors with dedicated staff to meet their needs in a variety of ways.  Come join our team of dedicated employees who share in our mission to help our seniors heal, discover, and educate for longer healthier, more significant lives!

This Outreach and Sales Director creates and implements a marketing plan aimed at maintaining full occupancy for the Ebenezer housing community. This position is based primarily in the community and significant time is devoted to working with external referral resources.

This schedule inculdes:

• Day shift; 8:00am - 4:30pm
• Manager on duty rotation required; one weekend every seven weekends, and occasional tours on weekends as needed. 
• New early wage access! 

Responsibilities

Establishes and supports a sales and marketing plan aimed at full occupancy:

• Works with corporate marketing department to design and coordinate marketing & sales plans/initiatives
• Develops and maintains effective, on-going relationships with external referral resources
• Creates and maintains system for generating new leads
• Follows Ebenezer Sales System guidelines
• Ensures that marketing materials are current and available
• Obtains and analyzes competitive pricing and market area trend information as it relates to the senior housing community
• In conjunction with the Executive Director and Corporate Marketing Consultant, develops and maintains marketing budgets
• Schedules and conducts tours
• Makes recommendations for web content and changes
• Implements pre-closings and closings of unit sales
• Maintains data base on current residents
• Maintains current Occupancy Reporting requirements
• Manages wait list

Promotes positive customer relations:

• Provides guidance and resources to residents/tenants/families with their transition into and out of their home
• Creates and maintains positive on-going relationships with customers including prospects, residents, families and professionals
• Develops and maintains database of contacts, up-to-date records, and tracking per community requirements
• Builds awareness about community with referral sources and other groups
• Assists residents/tenants with their transition into and out of their home
• Serves as resource to residents/tenants and families seeking information:
• Prepares or obtains materials from community resources and program files
• Identifies and works with community resources to provide information and educational sessions
• Organizes referral events, i.e. CEUs, seminars, hosting referral and community events

Required Qualifications

• Bachelor's Degree: List – Marketing/Communications or equivalent experience
• 3 years successful occupancy development experience and/or sales experience

Preferred Qualifications

• 4 years
• Experience in presentations using PowerPoint
• Aging Services of Minnesota Sales and Marketing Certificate

Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: http://www.ebenezercares.org/employee-benefits

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

Salary : $59,717 - $84,323