UKG Payroll Implementation Specialist

Essential Functions of the Position Include:

The essential functions include, but are not limited to the following:

• Implement the Kronos Workforce Ready (WFR) application.
• Documents and develops business requirements, design specifications, and test scripts for workforce management software.
• Manages multiple client projects at once, able to prioritize and respond to client tickets in an efficient and professional manner.
• Supports project facilitation through efficient notetaking, asking pointed questions, and assisting with follow up.
• Analyzes basic data or facts to find patterns and organize results.
• Provides best practice solutions to clients through proven successful consulting ability.
• Provides intermediate-level knowledge of the core workforce management system- Kronos WFR and supporting modules.
• Leads workforce management integrations, implementations, modifications and upgrades of time and attendance initiatives including gathering and defining requirements, gap analysis, design, development, and support on smaller, less-complex engagements.
• Participates in pre-sales processes and gains exposure to sales strategies.
• Presents material and facilitates working sessions for small to mid-sized client teams.
• Manages administrative expense tracking and timekeeping duties required for billing.
• Actively participate in monthly UKG partner success leadership meetings.
• Stay current on new releases and hot fixes and develop customer facing communication as applicable.
• Report project status updates to leadership as directed.

Position Qualifications:

• EDUCATION:
• Bachelor's degree in business or related field.
• EXPERIENCE:
• Three years of experience implementing payroll processing or HR systems.
• Experience training in technical systems; field mapping, data migration, report writing.
• Implementation experience and/or certification with Kronos Workforce Ready, SaaSHR (Resellers) or Time Labor Management.
• Experience in Human Resources or Payroll systems configuration, development, and support.
• SKILLS:
• Ability to work on complex, fast-paced projects in a collaborative team setting.
• Ability to interact professionally with a diverse group of executives, managers, and subject matter experts.
• Excellent written and verbal communication skills.
• Excellent work ethic, displaying dependability and commitment to both WFI’s and the client’s success.
• Ability to analyze complex data or facts, find patterns, and organize and summarize findings.
• Ability to maintain a spirit of learning with a positive attitude of receiving feedback and ongoing training.
• Has a high aptitude to learn and be trained; is open to receiving feedback from others and seeks out learning and growth opportunities.
• Has basic knowledge of facilitation techniques and tools, including defining strategic objectives.
• Microsoft Office skills- Intermediate Word, Excel, Outlook.