What are the responsibilities and job description for the Business Operations Specialist, SED (30379) position at EBARA TECHNOLOGIES INCORPORATED?
POSITION SUMMARY
This position is a member of the EBARA US sales team managing parts, pricing, inventory, and KPI’s.
ESSENTIAL FUNCTIONS
- Establish parts pricing in alignment with revenue and profit targets. (Essential)
- Generate annual parts revenue and profitability forecasting. (Essential)
- Develop KPI reports on parts sales and inventory to be presented to customers, account managers, and management on a regular basis. (Essential)
- Manage parts sales and inventory to meet revenue and cost targets. (Essential)
- Develop customer parts-procurement relationships. (Essential)
- Support account managers in creating and managing purchase agreements with customers. Manage and report all metrics identified within such Agreements and ensure compliance. (Essential)
- Create and maintain a bill of materials for customer sites, manage and negotiate min/max levels for a strategic cost position for EBARA. (Essential)
- Support parts sales issues and parts escalations at customer sites to closure, interacting with customers, field support, and EBARA Corporation. (Essential)
- Maintain a live parts price reference database. (Essential)
- Establish and maintain the accuracy of parts forecast demand in ERP in alignment with customer needs. (Essential)
- Collaborate with the Product Manager to prepare quotes for customers. (Essential)
- Support Strategic Global Accounts by generating quotes and updating the customer portal on capital items. (Essential)
- Key participant in the upcoming SAP conversion (Essential)
- Comply with EBARA safety policies, including participation in and completion of all required safety training. (Essential)
- Maintain a clean and safe working environment compliant with Ebara and customer safety policies. (Essential)
- Perform other duties as assigned. (Non-Essential)
POSITION QUALIFICATIONS
Competency Statement(s)
- The ability to perform the identified essential functions of the classification, including the operation of any machinery and/or equipment that is associated with performing the essential functions.
- The ability to perform the essential functions of the position in a cross-cultural, demanding, fast-paced, and dynamic environment.
- The ability to perform the essential functions of the position without posing a direct threat of harm to him/herself, others, or property.
- The ability to adhere to EBARA personnel policies and practices, including the attendance and punctuality requirements.
- The ability to work well under pressure, meet multiple and sometimes competing deadlines, and at all times demonstrate cooperative behavior with colleagues and supervisors.
Education
- Bachelor’s degree in Business or equivalent experience.
Experience
- Six (6) or more years of work experience, preferably in the semiconductor industry. Inside sales, direct customer interface, and sales operations experience.
SKILLS & ABILITIES
- High proficiency in MS Office products, including Excel, Word, Outlook, and PowerPoint. Manage information and prepare reports, dashboards, pivot tables, graphs, and presentations.
- Strong relationship-building skills. Collaborate and work effectively with colleagues and customers.
- Effectively communicate with a diverse team, including engineering, sales, service, finance, and supply chain.
- Excellent written and oral communication skills.
- Strong time management and organizational skills.
- Working knowledge of SAP and SFDC CRM preferred.
- Experience with conversion from legacy systems to SAP preferred
- Provide verification of a good driving record if servicing customers off-site.
Salary : $80,000 - $95,000