What are the responsibilities and job description for the Eau Claire Animal Hospital Veterinary Assistant position at Eau Claire Animal Hospital?
POSITION SUMMARY:
The Veterinary Assistant supports and assists the Veterinarians and Veterinary Technicians, ensuring the
safety of pets and clients, and the continuity of quality veterinary care. They work to keep pets safe and
comfortable during their visit.
WHAT YOU'LL DO (Essential Functions):
- Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service,
- Clean, disinfect, and prepare exam rooms, medical equipment, and surgery between each
- Obtain initial patient information, medical histories, vaccination records, and the reason for the
- Calm, soothe, comfort, and restrain pets before, during, and after procedures
- Take note on examination results and updates records as directed by veterinarians
- Provide the owners education, resources and information on how best to care for pets in general, at
- Monitor and track pet's physical status and vital signs following surgery
- Monitor, record, and report the physical condition and vital signs of the hospitalized and boarded
- Clean and disinfect cages, pens, runs, and boarding areas
- Feed, water, bathe, and exercise pets during their visit (occasionally)
- Respond to general questions from clients
- Perform and set up procedures that do not require Veterinarian or Veterinary Technician
- May administer medication, perform routine laboratory tests, fill prescriptions, and educate client
- Provide professional, efficient, quality care and exceptional service to clients while maintaining
- Support a practice environment that promotes collaboration and teamwork and ensures the
- Comply with all practice policies, quality assurance guidelines, and minimum standards of care
- Perform other duties as requested
WHAT WE'RE LOOKING FOR (Essential Qualifications):
Education:
- High School Diploma or GED required
- Certificate of completion from a NAVTA-approved Veterinary Assistant program preferred
- One year of experience in a pet care setting preferred. We will train the right person
- Broad knowledge of animal science
- Basic knowledge of pharmacology
- Proficiency with a variety of computer programs including Microsoft Outlook, Word and
- Basic written, verbal, and active listening communication skills with a customer-oriented
- Basic mathematical skills to ensure the administration of accurate drug and fluid doses
- Basic analytical, critical thinking, judgement, and problem-solving skills
- Compassion and empathy for both pets and pet owners
- Interact with a variety of clients and employees in a professional, caring, compassionate, and
- Strong attention to detail and high level of accuracy
- Strong organizational and time management skills, including managing multiple priorities
- Handle and maintain sensitive and confidential information with discretion
- Maintain a calm demeanor in a work environment that fluctuates from orderly to fast paced
WORKING CONDITIONS/PHYSICAL DEMANDS:
While performing the duties of this job, the team member is regularly required to talk and hear. The
team member must frequently use a computer for long periods of time. Specific vision abilities are
required to do this job including close vision. This position requires walking, standing, and sitting for
long periods of time. May be exposed to low to moderate noise levels as well as
disinfectant/sanitation chemicals, pet dander, and excretions. May experience aggressive,
frightened, abused or injured pets that bite and scratch. This position requires exerting up to 30
pounds of force occasionally, and/or 20 pounds frequently, and/or 10 pounds constantly in order to
lift, carry, pull or move objects. Ability to work flexible hours including evenings and weekends.
SUPERVISORY RESPONSIBILITIES:
This position does not have direct supervisory responsibilities.
ABOUT LAKEFIELD VETERINARY GROUP
We believe exceptional veterinary care starts with exceptional people.
We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.
Our Values
Our culture is built on five core values that guide how we work and serve:
- Respect
- Learning
- Do the Right Thing
- Wow Service
- Fun
If these resonate with you, you'll fit right in.
Equal Employment Opportunity
Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.