What are the responsibilities and job description for the Warranty Coordinator position at Eaton?
Eaton’s ES AMER ARS division is currently seeking a Warranty Coordinator. The hours for this position are 8:00am-4:30pm
The hourly rate for this position is $23.00 per hour.
This position is also eligible for a variable incentive program.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What You’ll Do
PRIMARY RESPONSIBILITY:
Eaton Corporation in Sumter, SC is currently seeking a Warranty Coordinator on 1st shift to join our team.
In the Warranty Coordinator role, you will work with the Supervisor to provide guidance and direction as it relates to warranty to increase profitability, align performance with quality goals, and meet customer service objectives with the overall goal of timely order fulfillment and adherence to Eaton’s quality standards.
Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.
Essential Functions
Basic Qualifications:
Position Criteria:
Physical Demands:
While performing the duties of this job the employee is regularly required to stand; walk; sit; reach at or above shoulder level; grip; and use hands to handle and feel. The employee is frequently required to walk; stoop; lift; carry; push; pull; and grip. The employee is frequently required to lift/carry up to 35 pounds. The employee is frequently required to push/pull up to or greater than 35 pounds. The vision requirements include far and close vision with depth perception and color discrimination. While performing the duties of this job the employee is regularly required to listen and to talk.
Work Environment
While performing the duties of this job the employee is regularly exposed to noise and frequently exposed to dust.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
The hourly rate for this position is $23.00 per hour.
This position is also eligible for a variable incentive program.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What You’ll Do
PRIMARY RESPONSIBILITY:
Eaton Corporation in Sumter, SC is currently seeking a Warranty Coordinator on 1st shift to join our team.
In the Warranty Coordinator role, you will work with the Supervisor to provide guidance and direction as it relates to warranty to increase profitability, align performance with quality goals, and meet customer service objectives with the overall goal of timely order fulfillment and adherence to Eaton’s quality standards.
Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.
Essential Functions
- You will promote a safe, engaged and inclusive work culture by proactively addressing and resolving concerns and escalating issues to your supervisor as appropriate.
- You will work directly with the warranty team to ensure that CQMs (Customer Quality Management) issues are executed in a timely and efficient manner and that the most urgent orders are fulfilled first.
- Be responsible for quality, including visual inspections of material before and after assembly, identifying nonconforming parts, and troubleshooting errors as it relates to breaker building and fulfilling shippers as identified by the warranty team.
- You will communicate professionally to provide updates on the status of specific orders / CQMs.
- Utilize various hand tools and a tape measure to accurately measure and install material by closely following established procedures for material handling, breaker building, and shipping of components for panelboards and switchboards due to post shipment related issues.
- Maintain expected progress of jobs / CQMs and communicate problem areas or part shortages.
- Receive, document, store, stage and issue all job-related material to satisfy warranty / CQM requirements.
- Support customer service requirements to include maintaining acceptable OTP and quick ships as necessary.
- Package, create and band equipment, parts, materials, products and accessories to minimize damage during shipment or staging and to create a safe work environment; apply labels and stickers as required for shipping.
Basic Qualifications:
- High school diploma or GED from an accredited institution.
- 2 years of manufacturing experience.
- Must be authorized to work in the US without company sponsorship.
- Must live within 50 miles of Sumter SC to be considered. No relocation benefits offered.
- Experience with Eaton systems including material management (DMM), MRP/ERP (AS400), Quality Tool (MQ1), Vista.
- Written, verbal and computer business communication skills required
- Demonstrated proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Manufacturing experience
- Forklift License
- Experience with Panelboard, Fabrication and/or Switchboard process
- Successful completion of Eaton’s Breaker certification course
Position Criteria:
- Strong verbal and written communication skills, persuasive skills, and analytical problem-solving skills. Work with individuals and groups to effectively participate within team environment.
- Able to direct and influence others without formal leadership authority.
- Willing to work flexible hours and overtime in support of business needs.
- Proficient with computers and programs including Microsoft Office (Outlook, Word, Excel) and SharePoint
- Working knowledge of Lean concepts
- Must work somewhat independently and make decisions that affect the workgroup. Focus efforts on attaining assigned goals and objectives, which include meeting needs and expectations of internal and external customers.
Physical Demands:
While performing the duties of this job the employee is regularly required to stand; walk; sit; reach at or above shoulder level; grip; and use hands to handle and feel. The employee is frequently required to walk; stoop; lift; carry; push; pull; and grip. The employee is frequently required to lift/carry up to 35 pounds. The employee is frequently required to push/pull up to or greater than 35 pounds. The vision requirements include far and close vision with depth perception and color discrimination. While performing the duties of this job the employee is regularly required to listen and to talk.
Work Environment
While performing the duties of this job the employee is regularly exposed to noise and frequently exposed to dust.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Salary : $23