What are the responsibilities and job description for the Commercial Excellence Director position at Eaton?
Eaton’s Mobility team is seeking a Commercial Excellence Director, as a key driver in supporting the enterprise’s growth ambitions.
Eaton announced, on January 26, 2026, the intent to separate its Mobility Group (including both the Vehicle and eMobility segments) into an independent, publicly traded company. We expect to complete the separation by the end of the first quarter of 2027. The compensation and benefits that will initially be offered for this position are based on Eaton's plans, programs and practices. If you are offered and accept this position and are actively employed by the Mobility Group when the spinoff closes, the new company will provide further details to employees concerning compensation and benefits at that time.
What You’ll Do
Eaton’s Mobility team is seeking Commercial Excellence Director. This role is a key driver in supporting the enterprise’s growth ambitions. This role combines deep sales expertise with advanced process design and technology strategy. The individual will lead the implementation of Salesforce as our primary CRM platform, identify complementary tools or modules, and establish a clear roadmap for transformation. This role will design, optimize, and govern our ideal conversion process from lead generation to sale. A critical aspect of this role is bringing together senior regional sales leads and other key cross-functional stakeholders to ensure alignment and adoption across the organization.
Key Responsibilities
This is a globally operating role, with the preferred location at one of the Mobility Group Headquarter sites - Southfield (Detroit), Michigan in the US, Valinhos in Brazil, or Turin in Italy.
For candidates in the US: Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
Qualifications
Basic Qualifications:
At Eaton, we strive to provide compensation and benefits that attract, engage, and retain the best talent. This includes competitive pay and a variety of benefit programs for eligible employees. The expected annual salary range for this role is $165000 - $242000 a year. This role is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Eaton announced, on January 26, 2026, the intent to separate its Mobility Group (including both the Vehicle and eMobility segments) into an independent, publicly traded company. We expect to complete the separation by the end of the first quarter of 2027. The compensation and benefits that will initially be offered for this position are based on Eaton's plans, programs and practices. If you are offered and accept this position and are actively employed by the Mobility Group when the spinoff closes, the new company will provide further details to employees concerning compensation and benefits at that time.
What You’ll Do
Eaton’s Mobility team is seeking Commercial Excellence Director. This role is a key driver in supporting the enterprise’s growth ambitions. This role combines deep sales expertise with advanced process design and technology strategy. The individual will lead the implementation of Salesforce as our primary CRM platform, identify complementary tools or modules, and establish a clear roadmap for transformation. This role will design, optimize, and govern our ideal conversion process from lead generation to sale. A critical aspect of this role is bringing together senior regional sales leads and other key cross-functional stakeholders to ensure alignment and adoption across the organization.
Key Responsibilities
- Lead Salesforce implementation and roadmap planning; evaluate and recommend add-on modules or integrations to address specialized needs
- Drive an the end-to-end lead-to-sale conversion process, establish governance and best practices, and facilitate cross-functional collaboration by engaging senior regional sales leaders, marketing, operations, and other stakeholders
- Establish a commercial functional roadmap outlining major milestones for process optimization, technology deployment, and adoption; ensure roadmap aligns with organizational growth objectives and resource planning. Drive change management and training initiatives for new workflows and tools
- Define KPIs for conversion stages and monitor performance at an executive level; deliver insights and recommendations to senior leadership for ongoing optimization
This is a globally operating role, with the preferred location at one of the Mobility Group Headquarter sites - Southfield (Detroit), Michigan in the US, Valinhos in Brazil, or Turin in Italy.
For candidates in the US: Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
Qualifications
Basic Qualifications:
- Bachelor’s degree in Business, Finance, Engineering, or related fields
- Minimum of 10 years of experience in Sales, Commercial Excellence, or Business Strategy roles
- MBA or equivalent Executive business education preferred, from an accredited institution
- Proven leadership in Sales Operations, Process Design, or CRM Strategy
- Direct people management experience preferred, but not required
- Experienced in enterprise-level CRM transformation projects
- Deep understanding of sales methodologies and customer lifecycle management
- Strong analytical skills with experience in forecasting and funnel management
- Familiarity with CRM systems (Salesforce), sales analytics tools, and business intelligence platforms. Strong ability to identify and integrate add-on modules or third-party solutions
- Background in business process reengineering or operational excellence
- Familiarity with marketing automation and lead scoring strategies
- Exceptional communication and stakeholder management skills, with experience leading cross-functional teams
- Exceptional influencing and collaboration skills; ability to lead through others without direct authority
- Experience leading in a global, matrix organization
At Eaton, we strive to provide compensation and benefits that attract, engage, and retain the best talent. This includes competitive pay and a variety of benefit programs for eligible employees. The expected annual salary range for this role is $165000 - $242000 a year. This role is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Salary : $165,000 - $242,000