Sales Assistant

The Customer Care Specialist main duties are to retrieve orders from multiple platforms and to be detail orientated to input them into the Sage 100 system for order processing, along with submitting ASN’s to the portals. Communicate with our vendors concerning estimated lead times and coordinating expectations with the production team to make sure that we are supplying accurate lead times to our customers.

Responsibilities:

• Processing/Entering customer orders into our system.
• Ability to multitask and prioritize tasks effectively.
• Work in EDI platforms, retrieve daily orders, create ASN’s and manage the portals for compliance.
• Answer and direct customer phone calls when needed.
• Enter orders into our MRP system for manufacturing processing purposes.
• Answer order inquiries when needed.
• Willing to jump in where needed to help the team.
• Enter purchase orders into internal databases.
• Update internal databases with new purchase order details.
• Follow-up with suppliers, as needed to confirm or change orders.
• Track orders and ensure timely delivery.
• Assist procurement manager in monitoring stock levels and identifying purchasing needs.

Benefits:

Start Pay: $17.00hr

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(K) Matching

Paid Time Off