What are the responsibilities and job description for the Service Technician 1 position at Easton Pool & Spa Inc?
Position Summary
The Service Technician 1 is an entry-level field position within our Service Department. This role is responsible for performing routine pool maintenance, seasonal service work, water chemistry balancing, and assisting with basic equipment repairs and inspections.
This is a hands-on, outdoor position ideal for mechanically inclined individuals looking to grow within the pool service industry.
About Easton Select Group
Easton Select Group is a leader in pool construction, service, renovation, and backyard leisure solutions. We proudly serve residential and commercial customers with a commitment to quality workmanship, safety, and exceptional customer service.
Key Responsibilities
- Perform routine pool maintenance including vacuuming, brushing, skimming, and basket cleaning
- Complete seasonal pool openings and closings
- Test and balance pool water chemistry
- Inspect pumps, filters, heaters, and plumbing systems for proper operation
- Identify and report equipment issues requiring repair or replacement
- Assist senior technicians with repairs and equipment installations
- Safely operate company vehicles, tools, and equipment
- Maintain accurate service records and job notes
- Provide professional and courteous customer service at all times
Qualifications
Minimum Requirements
- High school diploma or equivalent preferred
- Valid driver’s license with clean driving record
- Ability to lift 50–75 lbs
- Mechanically inclined with basic hand tool knowledge
- Ability to work outdoors in varying weather conditions
- Strong work ethic, reliability, and positive attitude
Preferred Qualifications
- Previous pool service, landscaping, maintenance, or mechanical experience preferred
- Basic understanding of pool water chemistry
- Customer service experience is a plus
Skills & Competencies
- Safety awareness and compliance
- Basic troubleshooting and problem-solving skills
- Time management and route efficiency
- Ability to work independently and as part of a team
- Strong communication and customer service skills
What We Offer
- Competitive hourly pay
- Overtime opportunities
- 9 paid holidays
- Paid vacation and sick time
- Employer-matched 401(k)
- Employer-paid life insurance
- Optional supplemental life insurance
- Medical, dental, and vision insurance plans
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer and are committed to fostering a diverse, equitable, and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.