What are the responsibilities and job description for the Pricing Success Manager position at Eastman?
Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com .
Role Profile
The Product & Pricing Center of Excellence is a key part of Eastman’s updated business operating model which, along with COEs in Marketing and Sales, have a mandate to build and elevate Eastman’s enterprise-wide commercial capability.
Sitting within the Strategy & Commercial Excellence group- the Product and Pricing COE is charged with driving enterprise-wide commercial excellence by standardizing product management and pricing practices, harmonizing key processes and metrics, partnering with businesses on high-value initiatives, and leading technology-enabled improvements with Eastman Digital Services. The COE also builds product and pricing talent through learning and development tools, methods, and competency-based capability building to strengthen performance, consistency, and long-term organizational capability.
Location: North America
Responsibilities
Pricing Processes
Capability Building & Enablement
Eastman is committed to creating a highly engaged workforce, where everyone can contribute to their fullest potential each day.
Role Profile
The Product & Pricing Center of Excellence is a key part of Eastman’s updated business operating model which, along with COEs in Marketing and Sales, have a mandate to build and elevate Eastman’s enterprise-wide commercial capability.
Sitting within the Strategy & Commercial Excellence group- the Product and Pricing COE is charged with driving enterprise-wide commercial excellence by standardizing product management and pricing practices, harmonizing key processes and metrics, partnering with businesses on high-value initiatives, and leading technology-enabled improvements with Eastman Digital Services. The COE also builds product and pricing talent through learning and development tools, methods, and competency-based capability building to strengthen performance, consistency, and long-term organizational capability.
Location: North America
Responsibilities
Pricing Processes
- Collaborate with the Product and Pricing COE LT to influence and support the sustained adoption of standard pricing processes, tools, and methodologies across business units.
- Serve as a subject matter resource to advise teams on strategic pricing process and execution with enterprise standards.
- Help identify process gaps, recommend improvements, and reinforce consistent ways of working across the organization.
- Lead analysis and reporting of pricing effectiveness, including performance trends, process adoption and business impact.
- Monitor key initiatives, track progress against milestones, and support follow-through on actions and adjustments.
- Identify trends, risks, and improvement opportunities that can strengthen pricing practices and commercial execution.
Capability Building & Enablement
- Oversee role-based onboarding and learning programs for product and pricing roles, delivered through a blended learning model of e-learning, virtual workshops, office hours, and facilitator-led courses. Periodically refreshing training materials as needed.
- Support enterprise product and pricing capability assessments, as well as candidate interviews for pricing roles
- Collaborate with Product and Pricing COE LT by supporting projects/initiatives focused on improving processes, pricing discipline, pricing governance, and commercial execution.
- Recommend and implement process improvements, translating business requirements into actionable system enhancements collaborating closely with functional and IT partners
- Support transformation initiatives by helping define change impacts, communication needs, and drive post-launch adoption of new processes, tools, and behaviors.
- Network internally and externally to share best practices and research potential solutions to improve product and pricing capabilities.
- Bachelor’s degree preferred, or equivalent combination of education and relevant experience.
- Progressive experience in B2B commercial, pricing, product management, commercial analytics, or revenue management roles, typically 8 years.
- Proven experience embedding standardized pricing processes across business units.
- Experience influencing cross-functional stakeholders through data-driven insights and practical recommendations.
- Demonstrated ability to translate complex commercial data into actionable business guidance.
- Hands-on experience using or supporting pricing platforms such as Pricefx, Vendavo, SAP, or similar tools.
- Proven ability to work independently, collaborate effectively across functions, and contribute to a complex matrixed organization.
Eastman is committed to creating a highly engaged workforce, where everyone can contribute to their fullest potential each day.