What are the responsibilities and job description for the Veterinary Receptionist position at Eastland County Veterinary Clinic?
Overview
Join our dynamic veterinary team as a Veterinary Receptionist, where your energetic and compassionate approach will be the first point of contact for pet owners and their beloved animals. In this vital role, you will coordinate appointments, manage client communications, and support the smooth operation of our veterinary clinic. Your enthusiasm for animal care combined with excellent organizational skills will help create a welcoming environment that promotes pet health and client satisfaction. This paid position offers an exciting opportunity to grow your career in a fast-paced, pet-centered setting.
Duties
- Greet clients and their pets warmly, establishing a friendly and professional first impression.
- Schedule appointments efficiently using veterinary software, ensuring optimal workflow for the clinic.
- Handle medical collections and billing processes accurately while maintaining confidentiality.
- Assist with animal restraint during examinations or procedures to ensure safety for pets and staff.
- Support veterinary staff with tasks such as animal husbandry, kennel management, and basic animal handling.
- Communicate clearly with clients regarding pet care instructions, treatment plans, and follow-up needs.
- Maintain organized records in compliance with Veterinary Drug Enforcement Administration (DEA) regulations and USDA standards.
- Manage front desk operations including answering phones, processing payments, and updating client information.
- Support laboratory procedures and recordkeeping to assist with diagnostic testing and veterinary critical care.
- Assist in maintaining aseptic techniques during clinical procedures to ensure a sterile environment.
- Contribute to team efforts in surgery preparation, post-operative care, and client education on companion animal medicine.
Requirements
- Previous experience working in a veterinary clinic or animal hospital setting is highly preferred.
- Strong knowledge of veterinary terminology, animal anatomy, and medical-surgical procedures.
- Proficiency in veterinary software systems such as PetVet or AVImark; familiarity with Microsoft Office is a plus.
- Demonstrated ability to handle dogs and other animals safely using proper restraint techniques.
- Excellent customer service skills with the ability to communicate effectively with clients from diverse backgrounds.
- Knowledge of drug enforcement regulations (DEA) and USDA guidelines related to veterinary practice.
- Experience with laboratory procedures, medical collection techniques, and laboratory equipment is advantageous.
- Ability to perform animal catheterization, administer basic pet care, and support veterinary critical care when needed.
- Willingness to learn dog training methods and assist with animal behavior management when appropriate.
- Strong organizational skills with attention to detail in recordkeeping and appointment scheduling.
Join us in making a difference in pets’ lives by providing exceptional care and support! This role offers an engaging environment where your passion for animals can flourish while helping pet owners navigate their pets’ health journeys confidently.
Pay: $13.50 - $18.00 per hour
Expected hours: 40.0 per week
Benefits:
- Paid time off
- Retirement plan
Work Location: In person
Salary : $14 - $18