Bilingual Victim Advocate

Job Overview

We are seeking a compassionate and dedicated Bilingual Victim Advocate to provide vital support to individuals and families affected by trauma, violence, or high-risk situations. The Bilingual Advocate serves on the front lines of the agency's mission to make the world safer and free from all forms of domestic/sexual violence. This direct service position provides crucial crisis intervention and advocacy to meet the immediate, short-term, and long-term needs of domestic violence/sexual assault survivors.

Duties

• Performs duties within ethical standards, professional guidelines, agency policies, cultural competencies, mandated confidentiality, and a victim-centered approach to service delivery
• Provide life skills to victims including safety planning, advocacy, accompaniment, decision-making skills, coping skills, goal setting, empowerment and resource assistance
• Provide direct services to clients / victims of sexual assault
• Organize and maintain the office files for the CVAC
• Provide direct services to clients / victims of domestic and/or dating violence/stalking
• Enter, organize, and maintain the data entry of CVAC client database(s), client index log, and corresponding client file
• Complete and submit grant required statistical reports in a timely manner
• Keeping client information packets stocked and up to date incorporating help from office volunteers
• Assisting clients to help reach immediate and long-term goals
• Providing follow-up services by establishing contact with and providing support for primary and secondary client
• Complete and maintain required agency training
• Answering hotline calls during scheduled working hour
• Assisting with organization and implementation of client assistance projects
• Assisting staff with prevention programs, presentations, and community events as needed
• Be available for hotline on-call as needed each month per company policy
• Complete any additional duties as assigned by the Program Director and Executive Director
• TRANSLATION: Provide translation services for clients, agency documents, and community education
• Collaborate with multidisciplinary teams including social workers, law enforcement, healthcare providers, and legal professionals to ensure holistic client care.

Requirements

• Serves on-call approximately five weekdays and one weekend a month (Must be willing and able to work after 5:00 pm and/or on weekends for client emergencies.)
• Requires occasional travel for training and/or client services. Mileage for work related travel and training costs are pre-paid or reimbursed by the agency.
• Bilingual fluency in English and spanish; excellent communication skills in both languages are essential.
• High school diploma or GED required
• Associate Degree or 1 year of volunteer/work experience in related field is highly desired but not required
• Experience working with families or individuals in crisis is highly desired but not required
• Proficient in Microsoft Office Programs and able to learn data reporting software required
• Strong skills in conflict resolution/intervention, written and oral communication, and critical thinking required

Join us in empowering victims through compassionate advocacy! This role offers a rewarding opportunity to impact lives positively by providing expert guidance during challenging times while fostering resilience within the community.

Pay: $20.00 - $23.00 per hour

Expected hours: 36.0 – 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $20 - $23