What are the responsibilities and job description for the Receptionist position at Easterseals Redwood?
RECEPTIONIST - FULL TIME
Who is Easterseals Redwood?
At Easterseals Redwood, we believe in the power of purpose and the power of work. We empower children and adults with disabilities, military veterans, and people facing disadvantages in our region to live full and meaningful lives. Our programs are designed to meet individuals where they are - to enrich education, expand employment, enhance health, and elevate our communities.
By 2030, 10,000 people each year will say Easterseals Redwood makes their lives better. As one of the largest human service providers in the region, our team members won’t rest until every one of us is valued, respected, and accepted.
Our Values: Believe in people, Joy, Inclusion, Curiosity, Impact, and Courage
Why join Easterseals Redwood as a Receptionist:
- PTO and Extended Illness Time
- Health Insurance options
- 401 K Retirement Plan with a company match
- Dental and Vision Insurance options
- Disability Insurance options
- Education and Professional Development Assistance
- Free daily lunch (Kentucky campus)
- Humana Employee Assistance Plan
- 10 Paid holidays
- Growth Opportunities
Provides general office support with a variety of clerical activities and related tasks for the Ft. Mitchell Welcome Center, Human Resource Department, Finance Department, and Marketing & Advancement Department. Responsible for answering incoming calls, directing calls to appropriate personnel, greeting visitors, mail distribution, flow of correspondence as well as additional clerical duties.
Job Responsibilities:
- Manages access to reception desk/area for staff, clients, families and visitors, in compliance with Easterseals Redwood Security Policies and Processes.
- Professionally ensures phone calls are answered and directed accordingly.
- Greets guests in a professional, friendly, hospitable manner.
- Supports with clerical activities for a wide-range of projects.
- Maintains a standard of continuous learning to insure professional growth.
- Maintains the highest standard of confidentiality and discretion to keep the department openly recognized as a trusted and professional service function.
- Exhibits diplomacy to support and encourage interaction among staff, volunteers, clients and visitors.
- Provides support to the Administrative Supervisor and the VP of Disability Services and Operations.
- Oversees company postage, mail, and coordination of express mail services pick-up and delivery (FedEx, UPS, etc.)
- Maintains copier (replace toner, fill trays with paper daily). Provides front line copier support.
- Assists in the ordering, receiving, stocking and distribution of office supplies.
- Maintains a clean, orderly environment, throughout the day, including compliance with all safety and health regulations.
- Maintains a clean, orderly, welcoming reception area throughout the day.
- Maintains several databases and phone lists for Easterseals Redwood.
- Monitors video cameras according to policy.
- Other duties as assigned by Administrative Supervisor.
Education/Qualifications:
- High school diploma or equivalent
- Some experience working in a position responsible for recruiting, benefits administration and heavy confidential record keeping.
- Working knowledge of Office software including Word, Excel and PowerPoint
- Some office or receptionist experience