What are the responsibilities and job description for the Clinical Administrative Assistant position at Easterseals PORT?
**Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!**
Position Summary:
Under the supervision of the assigned department lead, the Administrative Assistant functions as the primary clerical and administrative support staff for the department. If administrative duties are shared with other personnel, this individual oversees the coordination of all such tasks. This role includes a broad range of responsibilities, including front desk coverage, client interaction, internal documentation management, and support of clinical and human resources activities. The Administrative Assistant serves as the first point of contact for individuals visiting or calling the location.
Essential Job Functions:
- Respond to incoming phone calls, walk-ins, and electronic inquiries promptly and courteously; route communications appropriately and take accurate messages.
- Perform clerical duties including word processing, data entry, filing, generating reports, copying, and document distribution in accordance with specified deadlines.
- Draft, review, and prepare outgoing correspondence, purchase orders, and mailings.
- Assist with reporting systems in compliance with ESUCP, Mental Health, and Medicaid standards.
- Coordinate referrals and personnel applications; support applicant processing and documentation.
- Schedule and coordinate office equipment maintenance and supply ordering.
- Collaborate with Headquarters to facilitate billing and claims submission.
- Participate in HR-related tasks including application handling, reference checks, and new hire orientations.
- Schedule and confirm appointments for physicians, OPT, nurses, and group services, including:
Why Join Us?
As a part of our mission, we help our team members embrace their potential, build resilience, and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success.
We also offer a full benefits package for benefits-eligible positions.
Compensation & Benefits
- Generous paid time off and paid holidays
- Full benefits package including Medical, Dental, and Vision benefits
- Life and Disability Insurance(company paid)
- 403(b) Retirement Plan
- Employee Assistance Program and legal services support
- Public Service Loan Forgiveness (PSLF) qualifying employer
- $15.00-$19.00 an hour (depending on experience)
- Full time Monday-Friday
Minimum Qualifications:
- High school diploma or GED/equivalency, with 2–3 years of relevant experience.
- Strong oral and written communication skills, with attention to grammar, clarity, and professionalism.
Ready to Apply?
Join a team where work isn’t just something you do — it’s a purpose. Bring your expertise to a mission that matters. Apply now at www.eastersealsPORT.com or send your resume to recruiter@eastersealsPORT.com.
About Easterseals PORT Health
Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our diverse and inclusive 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.
Easterseals PORT Health is an Inclusive Culture, Diverse Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.
Applicants of all abilities are encouraged to apply!
Salary : $15 - $19