Administrative Operations Specialist

Easterseals MORC is hiring for a Administrative Operations Specialist to help make a difference and become part of something bigger than yourself! 

We are looking for Game Changers!

The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.

Benefits of Being a Superhero!

Benefits: 

• Low-cost Dental/Health/Vision insurance
• Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
• Generous 401K retirement plan
• Paid Leave Options Available
• Up to $125 bonus for taking 5 days off in a row.
• 10 paid holidays and 3 floating holidays (Over 30 days total of paid time off)
• Wellness Programs
• We are a PSLF (Public Service Loan Forgiveness) Employer.
• We provide bonuses and extra incentives to reward hard work & dedication.
• Mileage reimbursement in accordance with IRS rate.
• Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
• Student loan repayment options
• Pet Insurance

Qualifications:

• High School Diploma or equivilent
• At least one year clerical experience; healthcare preferred

Duties and Responsibilities

• Demonstrate ability to engage consumers in a welcoming, hopeful, empathetic manner regardless of disability or phase of recovery.
• Provides outstanding customer service.
• Checks individuals and families in and out for services and manages office flow.
• Collects copays during check in/out process or via phone. Collects and logs payments, copays, utilizing credit card machines in accordance with Easterseals MORC cash procedures.
• Verifies/obtains prior authorizations for services being rendered.
• Updates the account of individuals/families with new and/or changed demographic or financial information.
• Responsible for answering and triaging internal and external telephone calls.  Conducts initial screening of persons served and other patrons to determine the nature of requests or problems, takes messages, refers to the appropriate parties and performs related customer service activities representing the program to the general public.

Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!

Salary : $125