What are the responsibilities and job description for the 9-1-1 Communications Officer position at Eastern Shore of Virginia 9-1-1 Communications Center?
Full-time Job Opportunity Available
The Eastern Shore of Virginia 9-1-1 Commission is now accepting applications for the position of 9-1-1 Communications Officer. The qualified applicant will work rotating shifts, including days, nights, weekdays, weekends, and holidays, as well as fill in shifts as needed. 9-1-1 Communications Officers are responsible for answering 9-1-1 calls, verifying the callback number and address of the emergency, determining the nature of the emergency, and transferring the call or dispatching the appropriate emergency response unit(s) as required, as well as other associated duties.
Minimum qualifications are a high school diploma or equivalent, including some experience in keyboarding or typing. Applicants must be able to speak clearly and distinctly, understand and follow detailed directions, act quickly and effectively during emergencies, and operate complex telecommunications equipment. Desirable qualifications include two years’ experience in law enforcement, fire, or emergency medical services, and/or public safety dispatching. Applicants selected for employment will be subject to a background investigation and drug screening.
Applications may be obtained at the Eastern Shore of Virginia 9-1-1 Communications Center, 23201 Front St. Accomac, Va. 23301, or by visiting www.esva911.org. Applying through Indeed will not be accepted.
For more information, please contact the 9-1-1 Center at 757-787-0911.
Applications are due by Monday, September 28th, 2026 at 5 p.m.
The ESVA 9-1-1 Commission is an equal opportunity employer.
Job Type: Full-time
Pay: $38,399.00 - $58,467.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $38,399 - $58,467