FACILITY OPERATIONS MANAGER

Eastern Ohio Correctional Centers (EOCC)
Location: Lisbon, Ohio
Program: All-Female Community Correctional Program
Department: Security
Reports To: Facility Director

Lead a Team. Promote Safety. Make a Difference.

Eastern Ohio Correctional Centers (EOCC) is seeking a dedicated, compassionate, and effective Facility Operations Manager to lead security operations at our all-female community correctional program in Lisbon, Ohio.

This is an excellent opportunity for a motivated leader who is passionate about public safety, staff development, accountability, and helping women successfully navigate the challenges of community reentry. The ideal candidate will demonstrate sound judgment, strong leadership skills, and the ability to maintain a safe, secure, and supportive environment for both staff and residents.

EOCC offers a competitive salary and an excellent benefits package, including participation in the Ohio Public Employees Retirement System (OPERS). The position typically follows a standard workweek, with weekends and holidays off unless required to respond to off-hour situations.

Key Responsibilities

• Lead and Supervise Staff: Directly supervise security staff, including Shift Supervisor and Resident Support Specialists; coordinate staffing assignments, schedules, leave requests, performance evaluations, and professional development.
• Oversee Daily Operations: Monitor resident activities and behavior, maintain facility security, and ensure compliance with established policies, procedures, and operational requirements.
• Promote Safety and Accountability: Maintain a safe, healthy, and secure environment for residents, employees, and visitors while responding appropriately to emergencies, behavioral concerns, and crisis situations.
• Support Staff Development: Provide training, guidance, coaching, and ongoing feedback. Foster open communication, address workplace concerns, and promote a professional, collaborative team environment.
• Ensure Quality and Compliance: Review shift reports and documentation, conduct required facility inspections, participate in quality assurance activities, and help maintain compliance with applicable standards and regulations.
• Promote Resident Success: Model professionalism, fairness, and respect while reinforcing positive behavior, encouraging pro-social interactions, and supporting resident recreational, social, and rehabilitative activities.
• Collaborate with Community Partners: Communicate with the Facility Director, treatment teams, courts, probation departments, law enforcement, and other criminal justice partners as needed.
• Provide Operational Leadership: Assist with hiring and staff discipline, address grievances and conflicts, and assume responsibility for facility operations when higher-level supervision is unavailable.

Qualifications

Candidates must meet one of the following minimum qualification pathways:

Option 1

• Bachelors Degree in criminal justice or related field
• At least one year of community correctional experience
• Valid driver's license.

OR

Option 2

• An Associates Degree in criminal justice or related field.
• At least 3 years of community correctional experience
• Valid driver's license.

Desired Skills and Abilities

• Demonstrated leadership and staff-supervision skills and support a strong culture
• Strong verbal and written communication skills.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive situations professionally.
• Ability to interact effectively with justice-involved individuals and manage challenging behaviors.
• Strong interpersonal skills, conflict-resolution abilities, and crisis de-escalation skills.
• Ability to prepare accurate reports, maintain records, and follow written and verbal instructions.
• Commitment to fairness, integrity, accountability, and a respectful, rehabilitative environment.
• Ability to respond to emergencies and perform or assist with first aid and CPR as needed.

Work Environment

This position requires an active presence in a secure correctional setting and responsibility for the safety and well-being of residents, employees, and visitors. The role may involve responding to emergencies, managing confrontational situations, and exposure to bodily fluids or communicable diseases. Candidates must be capable of maintaining composure and exercising sound judgment in challenging circumstances.

The Facility Operations Manager is also required to complete at least 40 hours of in-service training annually.

Why Join EOCC?

At Eastern Ohio Correctional Centers, effective leadership helps create a safe, structured, and supportive environment where staff can perform at their best and residents can work toward successful reentry into the community.

If you are a dependable, people-oriented leader who values public safety, teamwork, and meaningful community impact, we encourage you to apply.

Compensation: Competitive salary
Benefits: Excellent benefits package, including Ohio Public Employees Retirement System (OPERS) participation
Schedule: Typically a standard workweek, with weekends and holidays off unless an off-duty situation requires response.

Apply today to become part of the Eastern Ohio Correctional Centers team! Apply at eocc41.org. Click on quick links "ABOUT" for the employment application.

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $50,987 - $78,156