What are the responsibilities and job description for the Solutions Engineer position at Eastern Communications?
For more than 50 years, Eastern has built a reputation for technical excellence, innovation, and exceptional customer service. Strategic acquisitions of RACOM Corporation in 2023, PMC in 2025, and most recently, GenComm in 2026, have expanded our capabilities and geographic reach, creating one of the largest mission-critical communications providers in the United States. Today, Eastern partners with industry-leading manufacturers to design, deploy, and support communications systems that help keep first responders, critical infrastructure, and communities connected when it matters most.
Sales & Customer Engagement
- Partner with Regional Channel Managers to develop technical sales strategies.
- Serve as a trusted technical advisor throughout the sales cycle.
- Deliver technical presentations, product demonstrations, and solution workshops to drive sales enablement.
Solution Design
- Develop integrated solutions using P25, DMR, LTE/FirstNet, microwave, dispatch consoles, IP networking, and related technologies.
- Develop quotations, Bills of Material (BOMs), system drawings, and technical documentation.
- Perform RF propagation studies and coverage analysis.
- Provide technical support to Dealers in responses for RFPs, ensuring compliant, competitive, and compelling submissions.
Technical Leadership
- Research and respond to technical inquiries across various vendor product lines.
- Stay current on emerging communications technologies and vendor product portfolios.
- Provide technical sales training to our Dealers on new products, engineering tools, and best practices.
- Bachelor’s degree in Engineering or equivalent experience.
- 5 years in a pre-sales or system engineering role.
- Proven experience providing customer-facing technical pre-sales support, solution design, and engineering consultation through direct customer and Dealer engagements.
- Demonstrated ability to solve complex engineering challenges through sound technical judgment, continuous learning, and innovative solution design.
- Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Visio.
- Experience designing mission-critical communications systems utilizing P25 and DMR conventional and trunked radio systems, microwave backhaul, and dispatch console platforms.
- Experience with engineering software used for RF propagation modeling, in-building wireless (DAS) design, and microwave path analysis, including tools such as RAPTR, EDX SignalPro, IBwave, Pathloss, or equivalent platforms.
- Experience using AI productivity tools (e.g., Microsoft Copilot, ChatGPT, Claude, or similar) to improve engineering, proposal development, technical writing, and workflow efficiency.
- Remote (Eastern or Central Time Zone).
- Located within approximately 50 miles from a major airport.
- Approximately 25% travel.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Salary : $110,000 - $130,000