Housing Case Manager

• Are you someone who has the heart and compassion to help others? Do you enjoy working in a team-focused environment? If so, ECHO might be the place for you! We are looking for long-term team members with a strong work ethic and a love for helping others. The team you would be joining is passionate about finding affordable housing regardless of the challenges they face.

• ECHO is currently looking for Housing Case Managers to fill openings in our Myrtle Beach office.

• Eastern Carolina Housing Organization (ECHO) is a non-profit, homeless service provider encompassing the 13 northeastern counties of South Carolina and 3 counties in southeastern North Carolina. The main office is located in Myrtle Beach, SC, with satellite offices in Sumter, SC.

• What you can expect:

• Competitive pay

• No nights or weekends

• Paid time off

• Medical, dental, and vision benefits

• Short-term disability insurance

• Long-term disability insurance

• Paid training

• A professional and fun work environment

• Great peer and management support

• Above all, respect for your contributions

Responsibilities:

• Determines eligibility of new clients

• Locates reasonable housing that meets clients’ needs

• Negotiates/mediates with landlords on behalf of the client

• Manages client’s case plans from beginning to end, making referrals to outside support agencies when appropriate

• Follows the Housing First, client-centered approach to serving program participants

• Transports clients in company vehicle when necessary

• Performs other related duties as assigned

Required Skills/Abilities:

• Excellent verbal and written communication skills

• Excellent interpersonal and customer service skills

• Excellent organizational skills and attention to detail

• Excellent time management skills with a proven ability to meet deadlines

• Strong analytical and problem-solving skills

• Ability to function well in a high-paced environment

• Proficient with Microsoft Office Suite or related software

• Ability to document all interactions with clients in clear, unbiased language

• Ability to take innovative and creative approaches to difficult situations

• Valid Driver’s License with clean driving record

Education and Experience:

• High school diploma or equivalent

• At least two years in determining eligibility for Federal/State Housing programs preferred

• General knowledge of standard office equipment

• Experience with trauma informed services and motivational interviewing is preferred

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer

• Able to lift at least 25 pounds with assistance

• Working in the field with clients to complete intakes, housing inspections and other functions

Job Type: Full-time

Pay: $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
ECHO has its own COVID protocol in effect. Our office is currently closed to the public to enhance the safety of our team members during the pandemic. ECHO may require unvaccinated employees to test weekly, in case of a local spike in cases.

Ability to commute/relocate:

• Myrtle Beach, SC 29577: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Case management: 1 year (Preferred)

Work Location: In person

Salary : $42,000