Demo

Case Manager

Easter Seals
Norwich, CT Full Time
POSTED ON 12/15/2025 CLOSED ON 1/25/2026

What are the responsibilities and job description for the Case Manager position at Easter Seals?

Who are we? Easterseals Capital Region & Eastern Connecticut is leading the way to 100% equity and inclusion in our community— recognizing that our differences are our strengths. Through our SSG Fox Project and Veterans Rally Point initiatives, we provide vital support services and resources to Service Members, Veterans, and their families (SMVFs) while working to prevent veteran suicide through community engagement and direct intervention.

What's in it for you? We are seeking a dedicated Case Manager to join our Military Services team. This role offers the opportunity to provide crucial support and care coordination for veterans and their families while working with a collaborative team focused on crisis intervention and suicide prevention.

  • Competitive compensation
  • Flexibility in scheduling
  • Industry leading paid time off including paid holidays
  • Medical, dental and vision benefit options
  • 100% retirement match on the first 5% of your contribution
  • Secure document and electronics destruction for you and your household
  • Company paid life, disability and AD&D insurance
  • Professional development and training opportunities
  • A fun and supportive work environment

What will you do?

Assessment and Care:

  • Conduct suicide and risk assessments
  • Facilitate initial care assessments to determine treatment priorities
  • Create and manage Individualized Service Plans (ISPs)
  • Deliver Skills for Psychological Recovery (SPR) curriculum
  • Focus on skill-building components including problem-solving, positive activities, managing reactions, helpful thinking, and social connections

Care Coordination:

  • Coordinate referrals and facilitate warm handoffs to VA facilities
  • Ensure seamless transition and continuity of care
  • Build relationships with Region 3 service providers
  • Develop and maintain community partnerships
  • Travel 25-50% of time throughout service area

Community Engagement:

  • Attend local veteran events across service area
  • Represent Easterseals and Veterans Rally Point in the community
  • Participate in outreach activities
  • Maintain highest ethical standards in all interactions
  • Support special projects as needed

Skills and requirements

  • Bachelor's Degree in Social Work or related field required; Master's Degree preferred
  • License eligible candidates highly encouraged to apply
  • Military service preferred
  • Experience in Crisis Intervention and Suicide Prevention programming
  • Eligibility to become a Peer Support Specialist
  • Strong background in case management and care coordination
  • Experience with community outreach and relationship building
  • Excellent project management and organizational abilities
  • Strong conflict management and trauma-informed de-escalation skills
  • Proficiency with Microsoft Office Suite
  • Self-motivated with ability to work independently and collaboratively
  • Strong attention to detail while managing multiple priorities
  • Valid driver's license with proof of insurance; willingness to use personal vehicle
  • Flexibility to work early mornings, evenings, and weekends as needed
  • Commitment to maintaining confidentiality and professionalism
  • Passion for Easterseals' mission and ability to serve as an organizational ambassador

Responsibilities

  • Conduct thorough assessments of clients' needs and develop personalized care plans.
  • Coordinate services across various sectors including healthcare, social services, and community resources.
  • Provide crisis intervention and management to clients in urgent situations.
  • Monitor client progress and adjust care plans as necessary to ensure effective support.
  • Facilitate communication between clients and service providers to advocate for their needs.
  • Maintain accurate records of client interactions, progress notes, and service referrals.
  • Supervise support staff or interns when necessary to ensure quality service delivery.
  • Stay informed about relevant policies, regulations, and best practices in social work and case management.

Experience

  • A background in social work or a related field is preferred.
  • Experience with child welfare systems, behavioral health services, or addiction counseling is highly desirable.
  • Familiarity with crisis intervention techniques and crisis management strategies.
  • Knowledge of Medicare processes and Section 8 housing assistance is a plus.
  • Proven ability to work collaboratively with multidisciplinary teams and diverse populations.
  • Strong organizational skills with the ability to manage multiple cases effectively.

This position requires a commitment to helping individuals navigate their challenges while promoting their independence and well-being. If you are passionate about making a difference in the lives of others, we encourage you to apply.

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

  • 403(b)
  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Loan forgiveness
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

Salary : $60,000

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