Billing Coordinator

The Billing Coordinator is responsible for managing daily billing and reconciliation processes for assigned service areas.. This role involves preparing and submitting claims, tracking payments, resolving billing discrepancies, and maintaining comprehensive financial records. The Billing Coordinator works closely with state agencies, insurance companies, and internal departments to ensure smooth billing operations and excellent customer service.

Essential Duties and Responsibilities:

• Prepare, review, and submit accurate and timely claims to state agencies and insurance companies, based on contractual terms and services rendered.
• Monitor and track claim statuses, ensuring timely collection of payments and following up on any identified billing issues.
• Identify and resolve billing discrepancies by communicating with state agencies, insurance companies, and internal departments to ensure accurate billing.
• Respond to inquiries regarding billing issues, account statements, and payment terms, providing excellent customer service.
• Maintain accurate and organized records of all billing transactions, including claim status, payments, and account reconciliations.
• Assist in the preparation of financial reports by providing detailed accounts of billing activities and outstanding receivables.
• Ensure billing practices comply with company policies, industry standards, and relevant regulations.
• Utilize accounting software and billing systems to manage and track billing activities efficiently.
• Work closely with the finance team and other departments to ensure accurate and consistent billing information.
• Identify opportunities to improve billing processes and procedures, implementing best practices to enhance efficiency and accuracy.
• Provide documentation and support for internal and external audits related to billing and accounts receivable.
• Other duties as assigned.

Supervisory:

This position does not have supervisory responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

An equivalent combination of education and experience is acceptable.

• Associate’s degree in Accounting, Finance, Business Administration, or related field preferred but not required.
• 2 years of experience in billing, accounting, or a related financial field preferred but not required.

Required Skills/Abilities

• Model and promote a positive and professional environment.
• Strong math skills
• Proficiency with data entry and excel
• Demonstrated ability to maintain accurate records and manage detailed billing information.
• Proactive approach to identifying process improvements and resolving issues efficiently.
• Strong organizational abilities to manage multiple tasks and prioritize effectively.
• Excellent attention to detail, and accuracy.
• Good communicator with excellent speaking, writing, listening, and presenting skills.

Certificates, Licenses, Registrations

Physical Demands and Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is typically performed mostly in an office setting. The noise level is moderate to loud. Working conditions include exposure to various elements common in the office setting. Environmental conditions may include exposure to standard office equipment.