Program Services Case Coordinator

POSITION SUMMARY/PURPOSE

Easterseals’ mission is to change the way the world defines and views disabilities by making profound, positive differences in people’s lives every day.  Easterseals endeavors to offer services and programs that assist and empower those with disability related needs.  We serve children and adults with disabilities as well as their families and caregivers.  Our staff work with individuals to help them overcome challenges, achieve personal goals and live to their fullest potential.

Under the supervision and direction of the department Manager, the Program Services Case Coordinator assumes responsibility for monitoring and managing direct care staff adherence to all documentation requirements associated with individual’s programs, activities, and program plan implementation.  Ensures all individual’ s documentation and case files are in compliance with DDS, CARF and other regulatory agencies.  Direct liaison between Easterseals and stakeholders i.e. families, DDS case managers, state agencies, and community resources. Works in collaboration with the management team.

ESSENTIAL FUNCTIONS

Monitors the development, implementation and documentation of the individual plan.  

Works directly with the CIS in ensuring accountability for the efficient implementation of the individuals plan.

Completes daily ISP goal implementation and tracking, scheduled IP’s, quarterlies, progress reports and behavior programs as required by QSR and internal quality assurance procedures.

Establishes effective program strategies to address all individuals’ areas of need.

Conducts staff trainings as needed.

Monitors Therap T-logs and GER and updates the critical incident log as needed.

Reviews Therap documentation to support billing compliance.

Assists with the facilitation of referrals, i.e. tours, intake paperwork.

Participates in clinical support team meetings as required. 

Writes one-time funding proposals for approval.          

Provides support i.e. hands on, guidance, education to staff and individuals as needed.

Covers for the manager as needed.

Covers for Community Inclusion Specialists as needed.

Performs other related duties as required.

JOB KNOWLEDGE

This position may be authorized to have access to protected Health Information (PHI) to perform specific job duties.        

SKILL REQUIREMENTS

Valid driver’s license, good driving record as deemed by the agency’s liability broker. Will be required to drive company van as needed to transport individuals served.

Certification of CPR & First Aid, PMT, and all other required state trainings within required timeframe.

Must have personal vehicle to attend external meetings, site visits, etc.

Eligible to obtain DDS medication certification based upon program needs. 

Clear and effective communication skills.

Excellent problem-solving skills.

Self-directed who can prioritize workload.

Strong organizational skills to manage priorities, meet deadlines and plan effectively.

Knowledge of Microsoft Suite, i.e. Word, Excel, PowerPoint, Yammer, Email.

DESIRED ATTRIBUTES

Displays and upholds Easterseals core values of collaboration, respect, caring, excellence and accountability.  Consistently demonstrates caring for the community we serve, for one another, and for the organization they are part of, and contributes to building trust, pride and camaraderie.

Makes good sound decisions.

Collaborates effectively with a diverse group of people.

Establishes, develops and maintains respectful relationships and boundaries with the individuals served.

EDUCATION

EXPERIENCE    

A minimum of three (3) years of work experience providing employment, vocational and/or day services with individuals of similar needs required.

*Easterseals is an Affirmative Action/Equal Opportunity Employer. 
 
 *Easterseals does not offer sponsorship for applicants of work visa.