What are the responsibilities and job description for the Field IT Technician position at EasTec Inc?
Position Overview
We are seeking a Field IT Technician to join our growing team. This role combines IT expertise with hands-on fieldwork, supporting the installation, configuration, and troubleshooting of enterprise security systems. The ideal candidate will have a strong foundation in networking, databases, and system administration, along with the ability to work independently in client environments.
Responsibilities- Install, configure, and maintain access control systems, video surveillance, and other security technologies.
- Provide IT/networking support for system integration, including switches, servers, and wireless devices.
- Configure databases and applications for security platforms (e.g., S2, Lenel, Genetec, Milestone, etc.).
- Perform troubleshooting for hardware, software, and network connectivity issues.
- Collaborate with project managers and engineers to deliver projects on time and within scope.
- Provide end-user training and support as needed.
- Maintain accurate service documentation, system diagrams, and project notes.
- Ensure compliance with company standards, client requirements, and industry best practices.
- 2 years of IT or field technician experience (security industry preferred, but not required).
- Strong understanding of TCP/IP networking, VLANs, and Windows environments.
- Familiarity with databases (SQL, PostgreSQL, or similar) and basic query skills.
- Experience with access control or video management systems a plus.
- Ability to read and interpret wiring diagrams and technical documentation.
- Strong problem-solving skills with a customer-first mindset.
- Willingness to travel locally to client sites; valid driver’s license required.
- Ability to lift and mount equipment when needed (up to 50 lbs).
- Legally Eligible to Work in The U.S.
- Able to Pass a Background Investigation and Drug Screening
EasTec is a leading Security Integration company, delivering advanced access control, video surveillance, and networked security solutions to clients across healthcare, education, commercial, and government sectors. We pride ourselves on innovation, reliability, and excellent customer service.
What We Offer - Salary & Benefits- Competitive hourly rates based on experience
- Medical Benefits Available
- 401k Plan
- PTO (Paid Time Off)
- Paid Holidays
- Training
- Product Certification
- Genetec
- Lenel
- Milestone
- Bosch