What are the responsibilities and job description for the Dispatcher/Operations position at Eastconn?
We are currently seeking a reliable and detail-oriented School Bus Dispatcher to join our transportation team. The School Bus Dispatcher serves as the central communication hub, managing daily transportation logistics for safe and efficient student transportation.
Key Responsibilities:
- Routing & Scheduling: Develop and maintain efficient bus routes, assign drivers and substitute drivers, and coordinate special trips and extracurricular transportation needs.
- Real-Time Dispatching: Monitor bus routes in real time using radio equipment and GPS software to ensure on-time performance and promptly address delays, mechanical issues, traffic problems, or other disruptions.
- Communication Hub: Serve as the primary point of contact for parents, school administrators, drivers, and mechanics to resolve route concerns, safety issues, and student behavior matters.
- Staff Management: Schedule substitute drivers, assign stand-by personnel, maintain accurate driver records, and support overall transportation team operations.
Requirements:
- Possession of a valid Commercial Driver’s License (CDL) with appropriate passenger and school bus endorsements (preferred or required, depending on district policy).
- Strong computer skills with proficiency in Microsoft Word, Excel, Outlook, web browsers, and the ability to quickly learn new programs, including GPS-based dispatch software.
- Excellent ability to handle urgent, fast-changing situations with composure and sound judgment throughout the day.
- Strong communication, organizational, and problem-solving skills.
- Prior experience in school transportation, dispatching, or a related field is a plus.
This is a critical role that ensures the safe and timely transportation of students every day. If you are a proactive problem-solver who thrives in a dynamic environment, we encourage you to apply!
At EASTCONN, we believe that diversity is key to our success. We encourage candidates from all backgrounds to apply, including those who may not meet every listed qualification. Your passion, drive, and perspective are what matter most to us.
As an EEO/AA employer, EASTCONN provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our policies.
AA/EOE
M/F/D/V