What are the responsibilities and job description for the Bank Teller / Customer Service Representative position at East Wisconsin Savings Bank?
With a rich history of serving our community for over a century, East Wisconsin Savings Bank is committed to providing exceptional financial services and building lasting relationships. We are looking for a dedicated and detail-oriented Member Experience Representative to join our team! This role is essential in providing exceptional service to our members.
What You’ll Do:
- Assist members with daily banking transactions in the lobby, drive-up, and over the phone.
- Educate and promote bank products and services to enhance the member experience.
- Open and close personal savings and checking accounts when requested.
- Responsible for managing CDs (opening, renewing, closing, withdrawals, etc.).
- In collaboration with accounting, process wires in/out of EWSB.
- Maintain accuracy, compliance, and professionalism in all member interactions.
What We’re Looking For:
- Strong attention to detail, problem-solving skills, and the ability to work both independently and as part of a team.
- A passion for learning and assisting others.
- Ability to quickly adapt to changing needs.
Why Join Us?
- Be part of a community-focused bank that values its employees.
- Work schedule Monday - Friday, NO Weekends!
- Opportunities for growth and career advancement.
- Competitive benefits: health, Health Savings Account (HSA) matching, dental, vision, long-term disability, life, 401(k) matching, Employee Stock Ownership Plan (ESOP), Employee Assistance Program (EAP).
- A supportive, fun team environment!
Ready to grow your career with us? Apply today!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Please list your desired hourly wage.
- Our branches are located in Kimberly, Appleton, Freedom, and Kaukauna. This position will primarily work in Kaukauna but may need to assist other branches from time to time. Are you comfortable working at the other locations occasionally?
Work Location: In person
Salary : $35,956 - $44,863