Quality Assurance and Billing Clerk

EWAA is looking for a reliable Quality Assurance and Billing Clerk to perform tasks that will help us monitor our call volume and patient accounts. You will be responsible for obtaining active employee certifications as well as coding ambulance trips for insurance submission. You will also have the opportunity to keep track of money owed to us by patients, prepare invoices, appeal insurance companies and update records. You must be accurate and reliable in handling accounts and documents while following all HIPAA standards . Being good at math and a high degree of organizational ability are essential qualities. Since you will be using technology to expedite your work, computer literacy is required. The goal is to contribute to the accurate preparation and collection of accounts receivable.

Responsibilities

· Review ambulance run forms for accuracy

· Review employee records and obtain latest certifications

· Manage account balances to discover outstanding debts or other inconsistencies

· Collect all information needed to collect bills (gather insurance information, reach out directly to patients, etc.)

· Appeal claims to insurance companies when appropriate

· Use multiple online verification tools to obtain patient demographic and insurance information

· Check the data input in the accounting system to ensure accuracy

· Issue customer account statements periodically or whenever necessary

· Answer all Lawyer requests

· Receive payments through various methods (cash, check, online payments etc.)

· Send reminders for payments and contact patients when assigned

· Update accounting records with new payments, balances, patient information etc.

· Answer questions and handle complaints from patients regarding bills

· Report on activity to upper management

Skills

· Proven experience as billing clerk or general accounting experience

· Adherence to laws and confidentiality guidelines

· Proficient in MS Office (especially Outlook, Word and Excel); Working knowledge of relevant software (e.g. Electronic Health Records) will be appreciated

· Excellent math ability

· Good organizational skills

· Proven ability to multitask

· Excellent communication skills (especially on the phone when talking directly to patients and insurance companies)

· High school diploma; further education will be a plus

Schedule

· Schedule is 36 hours per week. Monday through Friday in office from 8-4:30 with a 30-minute lunch break. Every other Friday off and on the week that you have Friday off you will need to work 1 hour remotely in the evening Sunday through Thursday. Will discuss in greater detail at time of interview.

Job Types: Part-time, Full-time

Pay: $20.00 - $20.50 per hour

Work Location: In person

Salary : $20 - $21