What are the responsibilities and job description for the Front Desk Agent - St James Place position at East West?
$500 HIRING BONUS!!!
Are you enthusiastic, personable, and ready to make every guest feel like a VIP? St. James Place is searching for Front Desk Agents who deliver exceptional service with confidence, warmth, and a signature smile. As the welcoming face of our resort, you’ll handle arrivals and departures, assist with guest and owner needs, and create the kind of experiences that keep people returning season after season. If you love connecting with others and making someone’s day just a little brighter, this is the role for you.
Highlights of the Role:
Greet guests and owners with genuine hospitality, professionalism, and positivity.
Manage check-ins, check-outs, and reservations with accuracy, efficiency, and care.
Answer calls and provide clear, friendly, helpful information.
Keep reservation details and communication organized and up to date.
Support the front desk team with administrative tasks to keep the operation running smoothly.
Why You’ll Love Working Here:
Free onsite parking in Beaver Creek
Opportunities for career growth and advancement
A fun, supportive team that values high-quality service and celebrates hospitality done right
Details at a Glance:
Location: St. James Place, Beaver Creek, CO
Start Date: ASAP
Employment Type: Full-Time Seasonal with Year Round Potential!
Pay: $21 - $23/hour. Hiring bonus paid 50% after 30 days and 50% after 90 days.
Schedule: Approximately 40 hours/week. Weekend and holiday availability required.
Posting Close Date: 12/15/2025 (or until filled)
We’re looking for warm, intuitive professionals who naturally anticipate guest needs and bring genuine curiosity, positivity, and care to every interaction. You stay composed under pressure, multitask with ease, and communicate clearly and thoughtfully. Proficient in guest service systems, including reservation management and check-in/check-out processes, you’re also skilled at managing phone systems, directing calls, and providing clear, accurate information. Fluent in English, your friendly, professional energy helps create memorable, personalized experiences for every guest.
Benefits & Perks:
Take advantage of Onsite Garage Parking in Beaver Creek Village. Full time employees choose from three Health Insurance plans, plus Dental, Vision, and Life Insurance options. Enjoy winter perks like an EPIC Merchant Pass or End of Season Bonus. Full and part time employees can save for the future with our 401(K) Plan. Elevate your career with development trainings, discounted gym memberships at The Athletic Club Westin, and exclusive discounts at Eye Pieces. Don’t miss our $500 Referral Program, Sabbatical Program, and Employee Assistance Program for all-around support!
Why East West Hospitality
At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.
We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.
Salary : $21 - $23