What are the responsibilities and job description for the Support Staff position at EAST-WEST LOGISTICS INC.?
Company Information:
East West Logistics Inc. is an active interstate freight carrier based out of Orange, CA. East West Logistics Inc has been authorized to operate under MC1061168, FF041254, and USDOT 2972439.
Position: Support Staff
We are looking for a strong candidate in data entry, attention to detail, and customer service to help support our custom representatives.
Responsibilities:
- Process entries A to Z for reps
- Enter and Submit entries directly to US Customs
- Audit and verify Entry Documents for submissions.
- Process Daily ACH and PMS Statements when assigned
- Filing and locating files
- Follow company policies
- Handle duties and projects as assigned
- Compliance Responsibilities, Industry Awareness & OGA
- Develop expertise in ACE
- Understand Customs and OGA rules and regulations
- Follow SOP and operation manuals.
- Review ABI Administrative, Public Bulletins & Industry News
- Liaison with CBP and OGA when requested
Customer Service:
- Ensure all Customer Service issues are handled in an efficient manner
Qualifications:
- 2 years of experience or equivalent
- Proficient in Microsoft Office applications: Outlook, Word, Excel, and PowerPoint
- Proficiency in creating, reading, and generating reports, along with presenting data to management and a team
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Support Staff: 2 years (Required)
Work Location: In person
Job Type: Full-time
Pay: $24.00 - $27.00 per hour
Expected hours: 8 per week
Benefits:
- 401(k)
- Health insurance
- Life insurance
- Paid time off
Application Question(s):
- Can you process entries A to Z for reps?
- Do you have an understanding of customs and OGA rules and regulations?
- Do you have any expertise or experience related to ACE?
Language:
- Mandarin (Required)
Work Location: In person
Salary : $24 - $27