What are the responsibilities and job description for the Medical Assistant / Front Desk Team Member position at East West DPC?
We’re Hiring! Medical Assistant / Front Desk Receptionist
Do you love helping people, staying organized, and being part of a positive, patient-centered team? We’d love to meet you!
Our office is looking for a friendly, upbeat, compassionate, and highly dependable Medical Assistant/Front Desk Receptionist to join our team! We’re searching for someone who enjoys connecting with patients, communicates exceptionally well, and brings a positive attitude and a willingness to jump in wherever needed.
Our ideal candidate is a natural team player who is organized, motivated, energetic, and takes initiative. We value someone who is reliable, follows through on responsibilities, communicates clearly and professionally, and genuinely enjoys making patients feel welcome and cared for. If you’re a self-starter who loves learning new things and helping others, you might be just the person we’re looking for!
Experienced Medical Assistant is preferred, and phlebotomy experience is a big plus!
What You’ll Do
Your days will be a fun mix of front-office and clinical responsibilities, including but not limited to:
- Welcoming patients with a friendly smile and creating a positive first impression
- Rooming patients and preparing them for their visits
- Scheduling appointments and helping keep the office running smoothly
- Collecting payments and assisting with patient account questions
- Answering phones, managing faxes, and communicating with patients
- Coordinating referrals and prior authorizations
- Obtaining and documenting vital signs
- Updating medication lists and patient records
- Administering injections as appropriate for your training and authorization
- Performing lab draws and phlebotomy, as qualified
What We’re Looking For
- A caring, compassionate, and patient-centered individual
- Excellent communication skills with a friendly, professional approach
- Exceptional dependability and punctuality — someone our team can count on every day
- A positive attitude and a genuine desire to help others
- A motivated, organized self-starter who takes initiative and follows through
- A team player who is flexible, adaptable, and willing to help wherever needed
- Someone who is eager to learn, grow, and contribute to a welcoming office environment
- Medical Assistant experience preferred; phlebotomy experience is a plus
Preferred Experience
- Phlebotomy: 1 years
- Electronic Medical Record (EMR) systems: 1 years
- Manual vital signs: 1 years
Job Type: Part-time
Interested in Joining Our Team?
If this sounds like you, we’d love to hear from you! Please submit your resume, cover letter, and professional references for consideration.
Candidates selected for an interview will be contacted by phone or email.
We’re excited to find someone who brings kindness, enthusiasm, reliability, and a great team spirit to our office. If you love helping people and want to be part of a team that values compassionate, patient-centered care, we encourage you to apply!
Expected hours: 16.0 – 24.0 per week
Work Location: In person