What are the responsibilities and job description for the Front Desk Receptionist position at EAST TEXAS HEARING AIDS?
Job Summary
We are seeking an energetic and professional Front Desk Receptionist must be bilingual (english, spanish) to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors, clients, and staff. Your organizational skills and technical proficiency will ensure smooth office functioning, efficient communication, and a positive first impression for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative expertise while supporting a dynamic team.
Responsibilities
- Greet visitors warmly, verify appointments, and direct them appropriately within the office environment
- Manage multi-line phone systems with professionalism, ensuring clear communication and prompt response to inquiries
- Handle incoming calls with excellent phone etiquette, providing information or transferring calls as needed
- Perform data entry tasks using productivity software such as Microsoft Office, spreadsheets, and Word processing tools
- Maintain organized filing systems, both digital and physical, ensuring easy retrieval of documents and records
- Support office management activities including calendar management, scheduling appointments, and coordinating meetings
- Assist with clerical duties such as proofreading correspondence, managing client communication, and supporting administrative tasks
Requirements
- Proven experience in office management or administrative support roles with strong clerical skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry processes
- Excellent computer literacy and technical proficiency in using productivity software and office equipment
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Exceptional customer service skills with a friendly demeanor and professional phone etiquette
- Bilingual abilities are highly desirable to effectively communicate with diverse clients and visitors
- Previous experience working with QuickBooks or similar accounting software is a plus
- Demonstrated ability to manage time effectively, prioritize tasks, and handle confidential information discreetly
Join us as a Front Desk Receptionist to be the first point of contact that sets the tone for our organization’s welcoming atmosphere. Your enthusiasm for helping others combined with your technical skills will contribute significantly to our team’s success!
Pay: $14.00 - $17.00 per hour
Work Location: In person
Salary : $14 - $17