Director of HR Information Systems

Job Summary

The Director of HRIS serves as the University's strategic and technical leader for human resources information systems, ensuring HR technology effectively supports ETSU's institutional mission, operational needs, and long-term strategic priorities. This role provides oversight and direction for the design, optimization, and governance of HR technology platforms with a primary focus on Oracle Cloud HCM. 

The Director of HRIS provides expertise in HR processes, data governance, and enterprise systems to ensure data integrity, regulatory compliance, and the delivery of meaningful workforce analytics. Acting as a critical liaison between HR subject matter experts and IT partners, this role translates complex business requirements into clearly defined, well-documented system solutions that are effectively implemented and sustained.

Working collaboratively with Finance, Information Technology, and campus leadership, the Director of HRIS drives continuous improvement system integration, and enterprise alignment, leveraging technology to enhance decision-making, operational efficiency, and the overall employee experience across the University.

Knowledge, Skills, and Abilities 

• In-depth knowledge of HR processes, HR compliance considerations, and enterprise HR technology environments. 
• Ability to lead complex, cross-functional initiatives, influence diverse stakeholders, and align technology solutions with institutional priorities. 
• Strong communication skills, including the ability to translate technical concepts for non-technical audiences and articulate business requirements to technical teams. 
• Strong analytical and problem-solving skills with the ability to evaluate system issues, assess data integrity, and recommend sustainable solutions. 
• Ability to develop and deliver HRIS training, documentation, and change-readiness resources for diverse user groups. 
• Ability to interpret and leverage HR data and analytics to support operational and strategic decision-making. 
• Demonstrated commitment to confidentiality, data privacy, and ethical stewardship of sensitive employee and institutional information.
• Experience supporting or leading HR technology systems within a complex enterprise environment. 
• Experience partnering with Information Technology and functional stakeholders to implement, enhance, and support HR systems. 
• Experience managing cross-functional initiatives related to HR systems, process improvement, or organizational change. 
• Working knowledge of HR data governance, system controls, and compliance considerations impacting HR technology. 
• Experience supporting HRIS functions in a higher education, healthcare, or public sector environment.
• Experience with Oracle Cloud Fusion, particularly the HCM module. 
• Familiarity with system integrations, reporting environments, and database concepts (e.g., APIs, file feeds, SQL). 
• Experience with workforce analytics, dashboards, or data visualization tools. 
• Exposure to emerging technologies such as AI-enabled tools or automation platforms used in HR or enterprise systems.

Required Qualifications 

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field and five to seven (5-7) years of progressively responsible experience in HRIS or HR technology functions, including at least two (2) years of supervisory or team leadership experience 

OR 

• An equivalent combination of education and work experience 

Preferred Qualifications 

• Master's degree in Human Resources, Business Administration, Information Systems, or a related field.

Application Instructions and additional details

• Exempt positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice to applicants.
• Employment is contingent on a satisfactory background check
• This postion is not eligible for H-1B sponsorship

ETSU is an Equal Opportunity Employer

University Overview

East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.

Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.