Student Advisor- Smith YABC

Position
Student Advisor

FLSA-Classification
Non-Exempt, Full Time

Salary
$45,000/annual

Location
333 East 151st Street Bronx, NY 10451

Reports to
Program Director

Program
Alfred E. Smith YABC

Date
Jul 18, 2025

Organization Summary
East Side House (ESH), founded in 1891, is a 501(c) (3) organization that has served the South Bronx since 1963. The organization is dedicated to the community and focused on providing resources and opportunities. East Side House has identified that education is the foundation for economic improvement
and through its youth education and technology programs it teaches skills to allow its students and clients to become more self-sufficient and independent. As a community resource the organization also provides services to families and a growing senior population. In 2020 the organization began food distribution as
an additional way to provide economic support to the community we serve. Alfred Smith YABC is a small, academically rigorous, full-time New York City Department of Education program designed to re-engage high school students who are over-age and under-credited or have dropped out of high school. East Side House, Inc. is directly responsible for the administration of the Mott Haven Community High School’s Learning-to-Work Program, which enhances the academic component by offering additional academic support, career and education exploration, work preparation, skills development, and internships.
Under the direction of the Program Director the Student Advisor will provide support over a wide variety of areas including college and career readiness, academic progress monitoring, day-to-day student issues, social-emotional and personal development. Student Advisors will follow the Primary Person Model where they will be the first point of contact for students, parents and staff members. It is expected to work collaboratively with our partner school faculty and staff to ensure each student’s academic success.

Primary Functions
Duties and Responsibilities shall include but are not limited to the following:

● Be a primary person of contact for a caseload of approximately 50 students
● Conduct intake interviews with students and family members
● Conduct daily attendance, academic, and social-emotional outreach via phone, remotely, or home
visit
● Consult with guidance counselors on student credit accumulation, graduation date, and
post-secondary plans
● Consult with teachers and provide feedback to students on academic performance
● Refer students to academic and support services as needed
● Attend administrative meetings, program training and staff development. Meetings may require
virtual attendance
● Meet with caseloads in a group or individual setting to assist them in their academic, career, and
personal goals. Some individual and group work will require the usage of remote platforms, or be
socially distanced
● Conduct workshops, social-emotional groups, interest groups, or other groups for caseload
● Educate students about colleges, the college admissions process, FAFSA, trends, procedures, and
testing; advise students as they go through the process and help them aspire realistically and
choose wisely
● Walk students through employment opportunities
● Conduct informal counseling sessions for students to support their social-emotional development
● Document all interactions with students on Salesforce, Google Suite, and other data systems as
required
● Participate in civic and community building efforts and activities as assigned via East Side House
Community Development
● Participate and help arrange field trips, special events and extracurricular activities
● Provide other program support functions as required
● Maintain flexible hours and workdays, some overnight trips required
● Some evenings, weekends, and remote work required

Please note that in case of a DOE shutdown, ESH will re-issue protocols accordingly.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and
activities may change at any time with or without notice.

Required Skills/Experience

● B.A/ B.S.W. degree is required with at least two years youth services experience.
● Excellent verbal, analytical, written, communication, and organizational skills.
● Ability to work in a team-oriented environment and multi-task.
● Strong interpersonal skills and time management skills.
● Demonstrated knowledge of community service/ development.
● Minimum intermediate knowledge and experience with Microsoft Office including Word and
Teams / Google Suite, Zoom, and other applications.

Interview Overview
The student advisor interview process will provide an overview of the role and allow you to showcase your authentic self. You'll be interviewed by the advising team, demonstrating your communication skills and suitability for the position. A key component of the interview is developing and presenting a
captivating workshop for students, focusing on a topic of your choice. Finally, you'll have the chance to connect with staff from our partner, the Department of Education, gaining valuable insights into the collaborative nature of the role. Serious applications only are considered as we prioritize providing a
comprehensive and valuable interview experience.

Competencies
● Problem Solving/ Analysis
● Communication Proficiency
● Customer Service/ Client Focus
● Teamwork Orientation
● Time Management/Ability to meet deadlines

Required Clearances
● Department of Education (DOE)
● COVID Vaccine As a recipient of Federal, State, and local funds, all staff are expected to be fully vaccinated or able to obtain vaccination before their start date

Expected Work Schedule
This is a full-time position. Monday Thursday, 12:30PM- 8:30PM Friday, 9:00AM- 5:00PM
Some evenings, weekends, and remote work required. Maintain flexible hours and workdays, some
overnight trips required. Workdays/hours subject to change based on ESHs needs and pending school
schedule.

Supervisory Responsibility
The role has no supervisory responsibilities.

Work Environment
Business casual. This job operates in a school office environment. This role routinely uses standard office
equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Travel
Minimal travel is expected for this position (on a need basis). Most travel will be conducted for the
purpose of chaperoning trips, attending ESH events, and conducting home visits.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. While performing the duties of this job, the
employee is regularly required to talk or listen. This is generally a sedentary role; however, some filing
and site visits are required. This would require the ability to lift files, open filing cabinets and bend or
stand on a stool as necessary.

To be considered for a position with East Side House visit our website: www.eastsidehouse.org/careers

We are an Equal Opportunity Employer

AAP/EEO Statement
ESH encourages people with disabilities, minorities, veterans, and women to apply. Applicants and employees will not be discriminated against based on any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Salary : $45,000