PROGRAM ASSISTANT FT

Position
Program Assistant

Classification
Non-Exempt, Full Time

Compensation
$22.00 per hour

Department

Mitchel Community Center

Location
210 Alexander Avenue

Reports to
Program Director

Date:
1/26/2025

Summary:
East Side House Settlement (ESH) Founded in 1891, s 501 © (3) organization that has served the South Bronx since 1963. The organization is dedicated to the community and focused on providing resources and opportunities. East Side House has identified that education is the foundation for economic improvement. Its youth education and technology programs teach skills to allow its students and clients to become more self-sufficient and independent. As a community resource, the organization also provides services to families and a growing senior population. In 2020 the organization began food distribution as an additional wat to provide economic support to the community we serve.

ESH believes that success begins with developing a strong foundation for lifelong learning at an early age. Our efforts to promote early learning include the New York City Housing Authority (NYCHA) Compass Programs. Each year, we serve students in six after-school and expanded day programs during the school year and have additional summer camp programming during the summer.

The Program Assistant helps manage the daily operations, planning and scheduling for the Compass and is responsible for creating a community center that is inclusive, welcoming and responsive to the needs of the community by ensuring a continuum of services and youth development programming for families and youth of ESH. They are responsible for supervision of staff and assisting in overall program development, both in-person and virtually.

Duties and Responsibilities:

Administrative:

• Assist in the planning coordination, and implementation of COMPASS Program
• Work in tandem with Education Specialist to review and update curriculum, educational objectives, and program design as necessary
• Prepare and submit reports to program leadership; work with parents, DOE teachers and community providers to ensure a collaborative and supportive team environment
• Develop and maintain professional working relationships through effective and timely communication with the program director, other program personnel, and other building staff members, such as the custodians, and food service personnel
• Assist with recruitment, hire, train, evaluate, and supervise all COMPASS part-time Youth Educators and Activity Specialists
• Assist with Annual Evaluation of Staff per ESH evaluation policy procedures and timeframe
• Assist in registration and oversight of summer jobs programs: SYEP, PSP, LTW, etc.
• Oversee coordination of programs schedules, calendar, and vacation coverage
• Oversee development and implementation of daily programming
• Coordinate regular communication with COMPASS families including newsletters, flyers, events, parent teacher’s night, phone outreach, etc.
• Conduct parent and parent/child conferences and orientation
• Develop and support COMPASS staff in the coordination of special events
• Adhere to policies and procedures in a proactive manner, making the safety and care of children your primary focus.
• Ensure effective administrative systems are in place to support COMPASS classrooms, and other programming areas are clean and well-maintained
• Effectively monitor and guide proper student behavior on a continuous basis.
• Support the emotional and social development of students.
• Maintain accurate and organized records such as attendance records, snack records, timesheets, incident reports, and all other paperwork as instructed by the program director to ensure program compliance and quality operations
• Oversee compliance with ESH, DYCD, DOE, and DOH standards
• Facilitate bi-weekly staff meeting and developed of agenda items
• Manage supply inventory and submit purchase request as needed to the Program Director for approval
• Continue professional development by attending department meetings and training as required and as appointed by the senior program director.
• Demonstrate behavior that is professional, ethical, and responsible.
• Bi-yearly beautification/upgrade projects for the center
• Performs special projects and/or other duties as needed.

Facility:

• Maintain and diligently follow up on facility logs to ensure timely response
• Ensure facility maintenance and cleanliness and coordinate with partner agencies (NYCHA & DYCD) to address facility issues proactively
• Bi-yearly beautification/upgrade projects for the center

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Position Type and Expected Hours of work:
This is a full-time position. 70 hours. Monday-Friday 8am-6m. Work days/hours subject to change based on ESH’s needs. Some Saturdays when needed

SUMMER (July- August): Manage all program operations (open five days a week) as required and be available during off-hours to provide additional support as needed.

Required Clearances

• Clearance by the Department of Health (DOH)
• Clearance from the New York State Child Abuse Registry
• Physical with TB screen
• Must obtain NYC Dept. of Health fingerprint clearance and State Central Registry (SCR) clearance ($25 fee)
• Clearance by the Department of Education (DOE)

Required Trainings

• Mandated Reporter Certificate, 2 hours
• Health & Safety Certificate, 5 hours

Work Environment
Corporate casual. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Supervisory Responsibility
This position may supervise assigned personnel, including front line staff and/or support staff.

Remote Work
This position is eligible for remote work, based on operational needs.

• Experience facilitating live and pre-recorded activities
• Familiarity using web-based platforms to engage participants: zoom, google classrooms, etc.
• Monitor participant engagement and safety while on live sessions remotely
• Facilitate wellness checks/calls to families
• Follow remote working plan, policies & procedures as highlighted by the supervisor
• Maintain remote/virtual attendance logs & records
• Ensure the safety of program staff and participants over remote platforms.

Travel
Travel is primarily locally during the business day.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is generally a sedentary role; however, some filing and site visits are required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

We are an Equal Opportunity Employer

AAP/EEO Statement
ESH encourages people with disabilities, minorities, veterans and women to apply. Applicants and employees will not be discriminated against based on any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Minimum requirements:

• Associates degree or equivalent of 3 years in youth services
• Familiarity with respective BX communities, key stakeholders and resources
• Experienced in designing, planning, and implementing structured programs
• Enjoy being with students and foster their academic, social, emotional, and physical development through the duties outlined above
• 1 years of budget, contract and grant management experience
• High level of proficiency in administrative work
• Capacity to thrive under pressure while working on multiple tasks and projects
• Knowledge of the public education system and positive youth development best practices
• Strong communication skills, writing and organizational skills
• A team player with demonstrated commitment to working with urban youth and young adults from a strength-based perspective
• Bi-lingual (Spanish preferred), but not required
• Experienced in DYCD programming regulation and DYCD online

Competencies

• Project Management
• Problem Solving/ Analysis
• Communication Proficiency
• Customer Service
• Public/Community Relations
• Teamwork Orientation