IDD Case Manager

The I/DD Case Manager focuses on activities that establish a life-long, person-centered, goal-oriented process for coordinating a range of services, instruction, and assistance that is needed by persons with developmental disabilities.  The I/DD Case Manager is responsible for ensuring accessibility, accountability, and continuity of support and services

Duties performed but not limited to the following:

•     Adheres to and promotes EastRidge Health Systems mission and values.
•     Provides ongoing assessment of an individual’s needs, strengths, weaknesses, available resources and goals.
•     Develops and regularly reviews a service plan (Individual Program Plan – IPP) that incorporates information obtained through assessment and knowledge of the existing and needed resources for each individual.
•     Provides linkage or referral services to appropriate services to the individuals on caseload.
•     Monitors the implementation of the Individual Program Plan to assure that services are being provided as planned, including required monthly face-to-face visits in the residential setting (home visits) and every other month in day program settings.
•     Advocates on behalf of the individual to assure accessibility to services and to protect the consumer’s legal and human rights.
•     Regularly meets with the client, family members and other relevant people to ascertain strengths and needs.
•     Coordinates crisis response planning if needed by the individual.
•     Ensures that each participant has freedom of choice to choose among all available service providers.
•     Documents all service coordination activities as required by agency policy and procedures and funding source requirements.
•     Schedules and convenes IPP meetings and updates, including the timely completion of all relevant assessments that are required, on a consistent basis within established time frames.
•    Maintains a minimum productivity level (direct services billed) of 70% per month.
•    Remains updated on the important and current trends and changes in the I/DD field.
•    Ensures and facilitates service plan development with each assigned client.  Plans should be developed according to policy and procedure and meet funding source requirements.
•    Consistently meets established compliance standards.
•    Ensures that credentialing approvals are met when delivering services.
•    Ensures that individuals who receive services are eligible for the services through knowledge of the funding sources and corresponding authorization procedures that are required by the funding sources.