Part-Time Adult Education Clerical Support

Description

AE Clerical Support staff provides effective AE program support and excellent customer service.

Duties

1. Greets and assists individuals in a professional, pleasant, and timely manner;
2. Provides clerical support for program operations, answers and directs telephone calls to appropriate staff;
3. Retrieves, sorts, screens and distributes mail and packages;
4. Enters student information into LACES;
S. Assists instructors and data manager with correspondence, duplication, material requests, LACES reports, and file management;
6. Assists in retrieving and contacting referrals from partnering agencies in the MAE system;
7. Assists with GED awards ceremonies;
8. Assists with EMCC inventory;
9. Assists with marketing of ABE services and recruiting and retaining participants;
10. Maintains filing, record-keeping systems, manuals and other materials;
11. Adheres to local and state policies and procedures.
12. Maintains confidentiality of records, releases information according to program guidelines;
13. Checks EMCC e-mail, voice mail, and mail accounts daily and responds in a timely manner;
14. Supports office/classroom equipment-including filling copier with paper, changing toner cartridges, and emptying paper shredders;
15. Participates in EMCC and divisional staff meetings;
16. Participates yearly in minimum twenty hours of AE-approved professional development;
17. Performs other duties as assigned by supervisors;
18. Assists with participant intakes, TABE testing and new student orientation;
19. Assists with ACT WorkKeys® testing;
20. Willingness to work flexible schedule on occasions including nights and weekends;
21. Effectively communicates with, cooperates with, and supports other college personnel in daily activities;
22. Participates in EMCC and divisional staff meetings;
23. Assists with and fulfills other duties as assigned by the AE Director.

Qualifications and Required Documents

Education: High School diploma required. AA degree preferred
Skills: Excellent computer, organizational, verbal, and written skills. Working
knowledge of computer databases. MS Office Suites. primarily Word and Excel.
Other Qualifications: Good written and oral communication skills.
Other Requirements:
1. Support the College mission implicitly and explicitly in the daily execution of all duties and reponsibilities;
2. Actively participates in maintaining an effective and continuous recruiting program;
3. Participates in Institutional Effectiveness activities;
4. Represents the College in a professional manner as evidenced by dress, demeanor and the discharge of daily responsibilities;
5. Fulfills other duties as assigned by the President and/or supervisor.

Non-Discrimination Policy