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Medical Records Support

East Liberty Family Health Care Center
Pittsburgh, PA Full Time
POSTED ON 3/15/2026 CLOSED ON 4/13/2026

What are the responsibilities and job description for the Medical Records Support position at East Liberty Family Health Care Center?

Medical Records Support Staff maintain all patient medical records, process requests for medical records, scan/upload documents into the electronic medical record, process and follow up on referrals, diagnostics orders, and laboratory orders, and complete assorted medical administrative duties

Qualifications

  • A high school diploma or general education degree (GED) is required.
  • One to three years of medical office experience is preferred.

Key Job Responsibilities

  • Process inbound faxes/P2Ps/EpicCare/Healow/hardcopy documents on time.
  • Scan/upload documents into the correct section of the correct patient's chart
  • Process and follow-up on diagnostic orders (including obtaining prior authorizations)
  • Process and follow-up on referrals to other health care providers.
  • Electronically process and follow-up on patient record releases/requests as authorized and requested by patients, healthcare providers, insurance companies, attorneys, government agencies, etc
  • Attach diagnostic reports/laboratory reports to orders, creating orders when necessary.
  • Complete/fax/mail forms and documents that providers generate in patient care

Critical Skill/Requirements

  • Knowledge of medical terminology is preferred.
  • Good computer skills.
  • Good communication skills.
  • Working knowledge of Microsoft Often

Physical Demands: Work is performed in a fast-paced office and community setting with local travel required. Physical demands include prolonged sitting/standing and phone use. Lifting and carrying equipment and supplies (5-10 lbs.) may be required.

Compensation: Salary commensurate with education and experience.

Salary.com Estimation for Medical Records Support in Pittsburgh, PA
$35,990 to $44,784
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