What are the responsibilities and job description for the Front Office Manager position at East Florida Eye Institute?
Company Description
East Florida Eye Institute, founded in 1989 and located in sunny Southeast Florida, offers advanced treatments and techniques for ocular disease tailored to meet individual patient needs. The institute combines state-of-the-art diagnostic equipment with expert knowledge derived from extensive experience, research, and advanced training. All physicians are board-certified and active members of renowned ophthalmology organizations. The practice is committed to delivering exceptional eye care services grounded in innovation and excellence.
Role Description
This is a full-time, on-site role located in Stuart, FL, for a Front Office Manager. Responsibilities include overseeing daily front office operations, managing scheduling and appointments, ensuring exceptional customer service, and maintaining efficient communication across the team. The Front Office Manager will also handle office administration tasks to promote a professional and welcoming environment for patients and staff.
Qualifications
East Florida Eye Institute, founded in 1989 and located in sunny Southeast Florida, offers advanced treatments and techniques for ocular disease tailored to meet individual patient needs. The institute combines state-of-the-art diagnostic equipment with expert knowledge derived from extensive experience, research, and advanced training. All physicians are board-certified and active members of renowned ophthalmology organizations. The practice is committed to delivering exceptional eye care services grounded in innovation and excellence.
Role Description
This is a full-time, on-site role located in Stuart, FL, for a Front Office Manager. Responsibilities include overseeing daily front office operations, managing scheduling and appointments, ensuring exceptional customer service, and maintaining efficient communication across the team. The Front Office Manager will also handle office administration tasks to promote a professional and welcoming environment for patients and staff.
Qualifications
- Proficiency in Office Administration and Front Office procedures to ensure smooth day-to-day operations.
- Strong Customer Service and Customer Satisfaction skills to provide an exceptional patient experience.
- Excellent Communication skills for effective interactions with staff and patients.
- Strong organizational abilities and attention to detail.
- Proficient in using office software and scheduling systems.
- Previous experience in a healthcare or medical office setting is preferred.
- High school diploma or equivalent required; associate degree or higher is a plus.