What are the responsibilities and job description for the Medical Administrative Assistant position at East End Hand Surgery?
Job Summary
We are seeking a dynamic, detail-oriented, and organized Medical Administrative Assistant to join our orthopedic practice. This role focuses on the administrative and operational aspects of the office, including scheduling, sending reports, email correspondence, preparing for the doctor's Independent Medical Examination (IME) sessions, and providing front desk reception during these sessions.
The ideal candidate is reliable, professional, and able to manage their responsibilities efficiently while communicating effectively with the doctor and other office staff.
Please note: This is an administrative position, NOT a clinical Medical Assistant position. The role does not involve direct clinical or patient care duties.
Duties
- Manage patient scheduling using eClinicalWorks, ensuring appointments are accurately booked and confirmed.
- Assist patients at the front desk by answering phone calls with professional phone etiquette, verifying insurance information, and providing outstanding customer service.
- Review and update medical records, ensuring all documentation complies with HIPAA regulations and clinical confidentiality policies.
- Maintain accurate data entry, file organization, and ensuring compliance with health information management protocols.
- Perform administrative duties such as typing reports, managing office correspondence, and supporting daily clinic operations with clerical experience.
Qualifications
- Proven experience in a medical office setting or healthcare environment
- Proficiency in eClinicalWorks is preferred
- Excellent computer skills with experience in Google applications for documentation and communication tasks.
- Bilingual abilities are preferred to serve diverse patient populations effectively.
- Exceptional customer service skills combined with phone communication expertise and proper phone etiquette.
- Clinic experience or medical receptionist background is highly desirable to ensure seamless front desk operations.
- Ability to perform 10-key typing efficiently along with general office experience supporting busy medical practices.
Join our team as a Medical Administrative Assistant to make a meaningful difference in patient care while advancing your career in a fast-paced healthcare environment!
Pay: $24.00 - $28.00 per hour
Expected hours: 30.0 per week
Work Location: In person
Salary : $24 - $28