What are the responsibilities and job description for the Front Office Assistant position at East Columbus Oral Surgery Specialists?
Job Summary
We are seeking a dynamic and organized Front Office Assistant to serve as the welcoming face of our Oral Surgery facility. We are looking for a person with an energetic approach and attention to detail to help create a positive experience for patients and staff alike. The ideal candidate will possess strong communication skills, and a passion for delivering exceptional patient service. This paid position offers an exciting opportunity to be an integral part of our dedicated team committed to quality care.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression while managing multi-line phone systems with professionalism and courtesy
- Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes.
- Schedule patient appointments accurately utilizing dental scheduling software and coordinate follow-up visits or procedures
- Manage medical records and documentation review, ensuring compliance with HIPAA regulations and maintaining confidentiality of sensitive health information
- Support administrative tasks such as filing, data entry etc.
- Provide excellent patient service by answering inquiries via phone or in person, demonstrating strong phone etiquette and clerical skills
Experience
- Prior experience working in a dental/medical office or clinic environment is preferred however will train.
- Experience with insurance verification, documentation review, and health information management practices is helpful.
- Strong computer skills.
- Excellent customer service skills with the ability to handle multiple tasks efficiently in a fast-paced environment
Join our team as a Front Office Assistant where your enthusiasm for dental administration will make a meaningful difference! We value proactive individuals who thrive on delivering outstanding patient experiences while supporting the operational excellence of our clinic.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person