Key Holder

Job Overview
We are seeking a responsible and dynamic Key Holder to join our retail team. The ideal candidate will play a vital role in store operations, customer service, and team leadership. As a Key Holder, you will be entrusted with opening and closing the store, managing daily activities, and ensuring a positive shopping experience for customers. This position offers an excellent opportunity for individuals with strong management skills, retail experience, and leadership qualities to grow within our organization.

Duties

• Open and close the store according to company procedures, ensuring security protocols are followed
• Assist customers with inquiries, returns, and product information to enhance customer satisfaction
• Supervise daily store operations including inventory management, merchandising, and stocking
• Lead and motivate team members to achieve sales goals and maintain high standards of customer service
• Manage POS transactions, cash handling, and register operations accurately
• Oversee inventory control and assist with purchasing decisions to optimize stock levels
• Conduct employee orientation, training & development sessions for new hires and existing staff
• Monitor sales performance and implement strategies to improve store productivity
• Ensure compliance with company policies, safety regulations, and cleanliness standards
• Support marketing initiatives and promotional activities within the store

Requirements

• Proven management or supervisory experience in retail or a related field
• Strong leadership skills with the ability to supervise and motivate a team effectively
• Excellent communication skills; bilingual or multilingual abilities are a plus
• Proficiency in retail math, POS systems, cash handling, and inventory management software
• Experience in employee recruitment, interviewing, payroll processing, bookkeeping, and budgeting preferred
• Demonstrated organizational skills with attention to detail in merchandising and stock control
• Ability to handle customer service issues professionally and efficiently
• Strong time management skills with the ability to prioritize tasks effectively
• Knowledge of retail sales techniques, pricing strategies, and sales management principles
• Experience with marketing initiatives and promotional planning is advantageous
• Flexibility to work shifts including evenings or weekends as needed

This role is ideal for motivated individuals seeking growth opportunities within retail management. The Key Holder position offers a chance to develop leadership skills while contributing to the success of our store.

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Expected hours: 20 – 35 per week

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $13 - $15