General Manager

The General Manager for a Warehouse Building is responsible for overseeing daily operations, ensuring efficient logistics, inventory control, and staff management. This role involves strategic planning, team leadership, and continuous improvement initiatives to optimize productivity, maintain safety standards, and meet organizational goals. The General Manager will work closely with various departments to streamline processes and drive operational excellence.

Key Responsibilities

• Operational Oversight:
• Manage day-to-day warehouse operations, including receiving, storage, order fulfillment, and shipping.
• Implement standard operating procedures (SOPs) to maximize efficiency and productivity.
• Ensure equipment and facility maintenance schedules are followed.
• Inventory Management:
• Oversee inventory control and accuracy, minimizing discrepancies and optimizing stock levels.
• Monitor inventory turnover and coordinate with purchasing to maintain appropriate stock.
• Implement technology and systems for efficient tracking and reporting of inventory.
• Team Leadership and Development:
• Recruit, train, and manage warehouse staff, including supervisors, coordinators, and hourly employees.
• Conduct regular performance evaluations, provide feedback, and foster a positive work environment.
• Develop training programs to enhance skill sets and promote employee growth.
• Safety and Compliance:
• Ensure the warehouse complies with OSHA and other regulatory standards, focusing on a safe working environment.
• Conduct regular safety audits, implement safety training, and enforce company policies.
• Respond promptly to any incidents or emergencies, conducting investigations and implementing corrective actions.
• Process Improvement:
• Identify opportunities for operational improvements and implement Lean or Six Sigma practices where applicable.
• Lead projects to enhance workflow efficiency, reduce costs, and improve service levels.
• Utilize data analytics to assess and improve operational performance.
• Budgeting and Financial Management:
• Prepare and manage the warehouse budget, monitor expenditures, and identify cost-saving opportunities.
• Track and analyze key performance indicators (KPIs) such as order accuracy, on-time shipments, and cost per unit.
• Collaborate with finance and other departments to optimize costs and resources.
• Customer Service and Relationship Management:
• Maintain strong relationships with vendors, carriers, and customers to ensure smooth operations.
• Resolve any logistical or operational issues that affect service quality.
• Communicate regularly with clients and stakeholders, providing updates on operations and addressing concerns.
  

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field (preferred).
• Proven experience in warehouse management, logistics, or distribution operations.
• Strong knowledge of warehouse management systems (WMS) and other relevant technologies.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Familiarity with Lean, Six Sigma, or other process improvement methodologies (a plus).