What are the responsibilities and job description for the Customer Service Representative - Warehouse/Transportation/Logistics position at East Coast Logistics inc?
We are seeking a Customer Service Representative to join our growing operation in Edgemere, MD, supporting our warehouse, transportation, and logistics functions. This role requires strong communication skills and hands-on experience within logistics environments, working closely with both customer service and logistics teams to ensure smooth order processing and shipment execution.
Responsibilities
- Provide customer support related to warehouse and transportation inquiries
- Process orders accurately and timely
- Track shipments and update customers on status
- Resolve issues related to logistics and shipping discrepancies
- Coordinate inventory and manage related data entry
- Facilitate communication between warehouse, transportation, and customer service teams
- Manage logistics documentation and maintain records
Preferred Qualifications
- 1 years of experience in warehouse, transportation, or logistics environments
Container Drayage and Warehousing
Salary : $21 - $24