What are the responsibilities and job description for the Warehouse Manager position at East Coast Appliances Sales Service and Parts INC?
Warehouse Manager Job Description
Job Title: Warehouse Manager
Reports To: Operations Manager
Job Summary
The Warehouse Manager is responsible for overseeing the daily operations of the warehouse, ensuring efficient receipt, storage, inventory management, and dispatch of goods. The role involves managing warehouse staff, maintaining safety standards, optimizing warehouse processes, and ensuring customer orders are fulfilled accurately and on time.
Key Responsibilities
- Supervise and coordinate all warehouse activities, including receiving, storing, picking, packing, and shipping products.
- Manage inventory levels and ensure accurate stock records through regular cycle counts and audits.
- Develop and implement warehouse policies and procedures to improve efficiency and productivity.
- Monitor warehouse performance and identify opportunities for process improvement.
- Ensure compliance with health, safety, and environmental regulations.
- Lead, train, motivate, and evaluate warehouse personnel.
- Coordinate with procurement, logistics, and sales teams to meet customer requirements.
- Maintain warehouse equipment and arrange repairs or maintenance when necessary.
- Prepare and analyze operational reports, including inventory, productivity, and performance metrics.
- Manage warehouse budgets and control operational costs.
- Investigate and resolve inventory discrepancies, damages, and customer complaints.
Required Qualifications
- Proven experience in warehouse management or a similar supervisory role.
- Strong knowledge of inventory management systems and warehouse operations.
- Proficiency in warehouse management software (WMS) and Microsoft Office applications.
- Excellent leadership, organizational, and problem-solving skills.
- Strong communication and interpersonal abilities.
- Knowledge of occupational health and safety regulations.
Key Skills
- Leadership and team management
- Inventory control and stock management
- Logistics and distribution planning
- Process improvement
- Data analysis and reporting
- Time management
- Attention to detail
- Decision-making and problem-solving
Working Conditions
- Work is performed in a warehouse environment with exposure to varying temperatures and noise levels.
- May require lifting, standing, walking, and operating warehouse equipment.
- Occasional overtime or weekend work may be required to meet operational demands.
Locally owned and operated since 1988, East Coast Appliance, is the largest independent appliance dealer in Virginia, and sells all the major brands of appliances. East Coast Appliance operates 8 stores and is owned by CEO and Navy Veteran, Rob Nicholson.
East Coast Appliance belongs to BrandSource buying group with a combined purchase power of over $17 billion dollars in appliances, so we're big enough to compete with the "bIg box stores" yet small enough to still provide that "white glove service" that customers appreciate and demand.