What are the responsibilities and job description for the Federal Work Study (On-Campus - Central Reservations Office-Customer Service Spe position at East Carolina University?
Position Details
Position Information
| Advertising Department | STUDENT LIFE |
|---|---|
| Academic Term/Year | FALL 2025/SPRING 2026 |
| Position Title | Federal Work Study (On-Campus - Central Reservations Office-Customer Service Specialists) |
| Posting Number | 07193 |
| Position Number | 07193 |
| Student Job Category | Student - Federal Work Study On-Campus |
| Number of Vacancies | 10 |
| Job Description |
ECU Department of Student Involvement and Leadership - Student Life is currently seeking several Federal Work Study Central Reservations Office Student Assistant/Customer Service Specialists. The Customer Service Specialist is a part-time position with clerical responsibilities that work with and support the functions of the Student Centers within the Central Reservations Office. Customer service specialists are directly supervised by professional staff within the Department of Student Involvement and Leadership. The Customer Service Specialists are expected to fulfill the following general roles and responsibilities:
As a result of being a student employee within the Division of Student Affairs, students will have the opportunity to gain the following competencies based on NACE Top Ten Skills Employers Seek and CAS Learning Domains: * Effective Communication * Accountability/Integrity * Professionalism * Cash Handling * Problem Solving/Effective Reasoning * Initiative * Conflict Resolution * Teamwork * Adaptability/Resiliency * Organization/Planning * Technical Skills |
| Preferred (Majors, Experience, GPA, etc.) | Applicants should be enrolled as a student and be in good academic standing with East Carolina University, as well as local, state, and federal laws. Additionally, candidates must possess a minimum cumulative GPA of a 2.5. |
| Special Instructions to Applicant |
**To be eligible for FEDERAL WORK STUDY positions, students MUST BE QUALIFIED and RECEIVE a FEDERAL WORK STUDY AWARD from the ECU Financial Aid Office (Old Cafeteria Complex, 252-328-6610.) FEDERAL WORK STUDY STUDENTS MAY WORK UP TO A MAXIMUM OF 25 HOURS A WEEK DURING THE AUTHORIZED WORK PERIOD. Please upload your Resume, Federal Work Study Authorization Form, and Fall 2025 Week at a Glance Class Schedule. |
| Quick Link for Direct Access | https://ecu.peopleadmin.com/postings/87489 |
| Open Date | 07/14/2025 |
| Close Date | 04/01/2026 |
| Open Until Filled | No |
| Nondiscrimination Statement | East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu. |
East Carolina University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department for Disability Support Services at (252) 737-1016 (Voice/TTY).