What are the responsibilities and job description for the Receptionist/Customer Service Representative position at East Brunswick Animal Hospital?
At our high-volume animal hospital, we pride ourselves on having long-term, dedicated staff who truly care about our patients. With 11 doctors on board and extended hours 7 days a week, we strive to provide top-notch care in a welcoming environment. Our team loves to have fun, too- from Halloween contests to hospital outings and holiday parties, we hope you'll join in on the fun!
Our customer service representative role includes but is not limited to:
- Provide customer service such as greet customers, answer questions, process incoming patients, and handle payments.
- Answer phone calls, which may involve answering questions and screening and scheduling appointments.
- Handle incoming and outgoing mail and email.
- Update patient digital records.
- Enter data into a computer.
- Responding to clients via text message, email and phone calls.
- Process credit card payments and prepare bank deposits.
- Retrieve prescriptions.
- Assist with pet supply purchases such as pet food, supplements, and medications.
- Maintain the cleanliness of the waiting room.
We are looking to fill full time and part time positions, evenings and a weekend included. Flexible schedule preferred. Pay rate based on experience.
Our shifts range from:
Mon-Fri AM shifts 7:30am- (1pm-3pm)
Mon-Fri PM shifts (1pm-3pm)-Close (~9pm)
Saturday shift 7:30am- Close (~5pm)
Sunday shift 8am- Close (~4pm)
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
Work Location: In person
Salary : $17