What are the responsibilities and job description for the Temporary Park Services Worker position at East Bay Regional Park District?
The Position
The Park District is currently recruiting for Temporary Park Services Workers to serve no more than six (6) months: Opportunity located at Del Valle, in Livermore, CA
ABOUT US:
The East Bay Regional Park District (EBRPD) is a full-service governmental agency stewarding a metropolitan system of public open space parklands and trails in Alameda and Contra Costa counties east of the San Francisco Bay. EBRPD spans across 125,000 acres in 73 regional parks, including over 1,250 miles of trails that are enjoyed by over 25 million visitors and the community per year. The Park District acquires, manages, and preserves natural and cultural resources for everyone to enjoy now and forever to experience nature nearby.
OUR MISSION:
EBRPD preserves a rich heritage of natural and cultural resources and provides open space, parks, trails, safe and healthful recreation and environmental education. An environmental ethic guides the District in all of its activities.
OUR VALUES:
- Respect – We honor the land we steward, each other, and the park visitors we serve.
- Resilience – We creatively adapt to change. We address challenges with empathy, perspective, and determination.
- Relationships – Our greatest strength lies in the trust, accountability, and teamwork we cultivate with our colleagues, partners, and the public we serve.
- Responsiveness – We communicate openly, honestly, and reliably.
- Transparency – We hold the public's trust through meaningful stakeholder engagement and access to timely and reliable information on decisions and performance.
What You'll Be Doing:
Under general supervision, provides varied visitor services and customer service duties; collects visitor fees and charges; performs routine semi-skilled and unskilled maintenance and other tasks on Park District properties and facilities in support of the operation, development and resource protection of the Park District's parklands and trails; and performs related duties as assigned.
The Park Services Worker is the second level within the park operations series. Employees within this class are distinguished from other classifications in the series in that this classification performs a variety of visitor services and customer service duties as well as routine semi-skilled and unskilled maintenance on Park District properties and facilities.
We Are Looking for Individuals Who:
- Are motivated team players who enjoy gardening work or grounds maintenance tasks.
- Are familiar with general grounds maintenance equipment and have the ability to use power tools and hand tools.
- Enjoy working in public areas and have the ability to provide quality customer service.
- Can follow both written and verbal instructions.
-
Are willing to complete general park maintenance activities on a regular/daily basis such as:
- Cleaning and stocking of both public & employee restrooms
- Pick-up and removal of general litter and debris from district properties
- Emptying garbage and recycling cans
- Basic knowledge of cash handling.
- Ability to use POS systems and software to track a variety of data as well as completing daily reports
Essential Functions
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
Under general supervision:
- performs visitor services
- provides information and directions
- answers phones
- responds to complaints
- collects appropriate fees
- sells memberships
- bait and tackle
- registers campers
- maintains good relations with neighbors and homeowner's associations
- maintains professional relations and communications with crews, supervisors, Park District staff, concessionaires, tenants, and other agencies
- assists with special events and reservations groups
- completes daily and monthly revenue reports
- balances cash and prepares bank deposit slips
- performs watercraft and trailer inspections and updates the inspection database
- keeps various logs, such as daily logs, number of visitors, and campground usage
- responds to emergencies, such as medical, searches, park fires and other requests for aid
- operates radios to provide and coordinate information
- provides traffic control
- completes medical/incident reports
- performs routine maintenance work, including picking and removing liter, cleaning, and stocking restrooms, emptying garbage cans, changing trash liners, and removing graffiti
- performs light maintenance and maintains boat ramps, docks and boat inspection areas and performs related duties as assigned.
- assists with turf maintenance, including cutting and laying sod, mowing, weeding, fertilizing, aerating, watering, seeding, and raking
- assists in planting and pruning trees and shrubs and ground cover
- mulches and amends soil
- assists with irrigation
- operates line trimmer, hedge trimmers, blowers
- paints and repairs signs, information panels, fences, gates, benches, tables, and parking lots
- controls rodents and other pests
- assists in performing trail, trail head and staging area maintenance
- clears culverts
- removes hazards
- removes invasive plants, such as poison oak
- assists in repairs and replaces barbed wire and chain link fencing
- assists in repairing stairs and boardwalks
- performs routine building maintenance, including cleaning gutters and assists in maintaining and cleaning sewer lines using snakes
- makes minor repairs of pumps, heaters, and alarm systems
- cleans hook-up sites and dump stations at campgrounds; patrols and opens and closes parks
- patrols interior waterways by boat
- closes trails due to fire danger or wash outs
- protects natural resources, including recognizing and protecting plant life, wildlife, artifacts and structures
- assists with removing exotic and non-native plants; assists with Stewardship Department's projects and assists with fuels management including, but not limited to, weed abatement, mowing and brush removal
- operates and assists maintaining equipment
- changes fluids, tires, and belts for light equipment
- drives trucks, four-wheel drives, ATVs and shuttles
Minimum Qualifications
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education: Equivalent to the completion of the twelfth grade;
AND
Experience: Six months of paid experience which demonstrates the ability to provide quality customer service, handle cash, perform gardening work or grounds maintenance tasks;
ANDLicense or Certificate: Possession of a valid Class C California Driver's License is a condition of initial and continued employment in this classification.
Additional Information
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Knowledge of:
- basic methods and techniques of gardening
- customer services skills basic history, biology, and geology as a foundation for learning and answering questions
- principles and practices of watercraft and trailer inspections.
Ability to:
- perform basic math, sufficient to handle fee collection, cash balancing, deposits and revenue reports
- perform watercraft inspections for natural resource protection as needed
- follow written and oral instructions
- maintain physical strength and agility to perform manual labor
- frequently lift and move up to 60 pounds
- work outside and under adverse conditions
- exercise attention to detail; perform receptionist and clerical duties; analyze situations and take action effectively
- interpret and apply detailed rules and regulations
- multitask, prioritize and balance completing projects and customer service needs
- meet deadlines
- learn to operate office equipment including computers and supporting word processing, spreadsheet, and database applications
- communicate clearly and concisely, both orally and in writing
- establish and maintain effective working relationships with those contacted in the course of work at all levels, including a culturally diverse general public, with a focus on quality service to internal staff and external customers
For information regarding the District's applicable benefits package, please visit http://www.ebparks.org/about/jobs/resources/default.htm.
For temporary and/or on-call assignments, there are no benefits offered.