What are the responsibilities and job description for the Healthy Families America Family Service Specialist- Family Visitor position at East Bay Community Action Program?
Description
Make a Meaningful Impact in the Lives of Families
Join EBCAP as a Healthy Families America (HFA) Family Visitor and play a vital role in supporting parents and young children at critical stages of development. In this position, you will partner directly with families, helping them build strong foundations, access essential resources, and achieve their goals in a supportive, strength-based environment.
Job Description
Job Description
The HFA Family Visitor provides home-based services to families, focusing on child development, parenting, health, and overall family well-being. This role is responsible for conducting structured home visits, completing assessments, and supporting families in achieving individualized goals aligned with Rhode Island Department of Health standards and the Healthy Families America model.
Key Responsibilities
Family Engagement and Support
- Conduct regular home visits centered on parenting, child development, and family wellness
- Partner with families to establish goals and create actionable plans
- Provide strength-based, culturally responsive guidance and support
Resource Coordination and Community Connection
- Connect families with internal programs and community-based services
- Develop and maintain referral networks to expand support options
- Guide families through available home visiting program options to ensure best fit
Assessments and Documentation
- Complete required screenings and assessments in accordance with program guidelines
- Maintain accurate, timely documentation aligned with EBCAP and RIDOH expectations
Collaboration and Program Participation
- Participate in reflective supervision, ongoing training, and quality improvement activities
- Collaborate with programs such as Head Start, WIC, Behavioral Health, and Health Centers to ensure coordinated care
- Support outreach and recruitment efforts to engage eligible families
Skills, Knowledge and Expertise
Skills
- Strong interpersonal and communication skills (written and verbal)
- Ability to build trust and maintain professional boundaries
- Strong organizational and time management skills
- Ability to work independently while effectively using supervision
- Cultural competence and ability to work with diverse populations
- Basic computer and documentation skills
- Bilingual ability (Spanish, Portuguese, or Creole) is a plus
Required
- High school diploma or equivalent
- Minimum of 3 years’ experience working with children and families
- Knowledge of early childhood development (birth to age five)
- Ability to maintain confidentiality and manage sensitive information appropriately
- Valid driver’s license and reliable transportation for home visits
Preferred
- Bachelor’s degree in Human Services, Social Work, Child Development, Education, or a related field
- Infant Mental Health endorsement
- Experience working within evidence-based home visiting or family support programs
Benefits
For Full-Time Employees Working 30-40 hours per week, EBCAP offers:
- Subsidized, comprehensive medical (BCBSRI) and dental (Delta Dental) insurance plans
- Supplemental vision insurance (Delta Dental)
- Voluntary medical and dependent care flexible spending accounts
- Up to 3% matching 403(b) retirement plan
- Employer-paid life insurance
- Generous paid time off including vacation, holidays, personal days, and sick time
- Mileage reimbursement
- Tuition reimbursement
- Employer-paid professional development
- Employee assistance program
About East Bay Community Action Program
East Bay Community Action Program (EBCAP) is a non-profit 501(c)(3) organization that provides high-quality, comprehensive, and accessible health and human services to people across eastern Rhode Island. Founded as part of President Johnson's War on Poverty in 1965, EBCAP now serves ten communities with over 20 distinct programs — including primary medical and dental care, behavioral health services, early childhood education, and community support programs for children, youth, families, adults, and seniors.
Our 521 employees work across more than ten locations, addressing everything from immediate needs like food and housing to long-term health and wellness. If you are looking to make a meaningful impact on the lives of Rhode Islanders, we encourage you to apply.
Equal Opportunity Employer
East Bay Community Action Program (EBCAP) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.
EBCAP is a federal contractor subject to Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA). We take affirmative action to employ, advance in employment, and otherwise treat qualified individuals with disabilities and protected veterans without discrimination in all employment practices.
If you require a reasonable accommodation to participate in the application or interview process, please contact People Operations at peopleoperations@ebcap.org (401) 431-9870 x1615.