Medical Assistant II

Will work out of our Danville & Concord locations.
Preferred ENT Experience.
Job purpose

• Medical Assistant II will master or demonstrate mastery of the duties of Medical Assistant I; helping patients by providing information, services, and assistance. Performing routine administrative and clinical tasks to keep the office running smoothly. Additionally, Medical Assistant II will; have prior experience as a Medical Assistant; take ownership of his/her work; be able to work under limited to no supervision.

Duties and responsibilities

• Verifies patient information by interviewing patient, recording medical history; confirming purpose of visit.
• Prepares patient for examination by performing preliminary physical tests; taking blood pressure, weight and temperature; reporting patient history summary.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
• Counsels patients by transmitting physicians orders and questions about surgery.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Keeps supplies ready by inventorying stock; placing orders; replacing all used supplies.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenances; calling for repairs.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Serves and protects the cardiology & thoracic practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Assists with answering phones or checking-in as needed.
• Travels between offices daily/weekly to assist your doctor.
• Maintains polite, courteous attitude to all callers and patients.
• Follows all HIPPA guidelines.
• Prepares charts for your doctors clinic requesting all necessary medical records/cd.
• Tracks all future orders on excel provided by your manager.
• Uses RingCentral to communicate to all physicians Monday-Friday 8am-5pm.
• Obtains authorizations for all necessary medical office test/procedure.
• Send your doctor or back-up doctor daily schedules.
• Assist your doctor daily follow up on prescription, phone messages, etc.
• When another Medical assistant is absent you are responsible to fulfill all daily / weekly duties in their absence.